Rockland, ME150 Union St, Rockland, ME 04841
Verified record
On the BBB, the business describes itself as Timothy Benner doing business as Gordon Benner Company, a residential plumbing and heating company. A 2025 customer said Tim and his partner came to fix a boiler at 1:15 AM. A 2025 reviewer wrote that after a water heater disaster on a Saturday, Tim got a new water heater, delivered it and installed it the same day. A 2025 customer with a sudden leak in a water pipe said Tim fit them in and completed the fix quickly. A 2024 customer whose sump pump burst early on Thanksgiving evening said he was over in less than an hour, and that they replaced the burst coupling. A 2024 customer said Tim and Tony picked up an after-hours call about a gushing basement pipe almost immediately, and called the price reasonable. A 2024 customer said they came the same day, installed a sink dishwasher and fixed 2 leaking valves. A 2024 reviewer who called on a holiday weekend about a leaky shower/tub faucet said Tim fixed it the same day and returned the second day to install two new toilets. A 2023 customer said Gordon made the repair after a pipe burst at the connection to the water main, and also improved the system. A 2022 customer said they repaired a leaking pipe under the kitchen sink and a faulty dishwasher install, with the customer supplying the parts. A recent customer said he promised to come the next day and never showed up, and the same thing happened after a second call. GORDON R. BENNER's Maine hvac license, number MS30007683, is expired on the state registry, which gives the reason as "Failed to Renew".
This man said he would come the next day, never called never showed up so I called back again and he said yes the next day he could show up, same thing...no show. Don't tell so.eone you'll do something and not follow thru.
What an amazing business! Tim and his partner came to fix my boiler at 1:15 AM and couldn’t have been kinder or more thorough. Thank you. It’s nice to know people like you are around.
Tim was a lifesaver! We had a water heater disaster on a Saturday in our new house with guests on the way. Tim answered the phone (already points!) and went above and beyond to get us a new water heater, deliver it, install it, and run out and get adaptive parts all in the same day. He and his partner were professional, kind, and so hardworking. We are grateful and will be back should need be.
We had a sudden leak in our water pipe. Tim fit us in and completed the fix quickly. Will definitely be using their services again. Thank you Tim!
Called early Thanksgiving evening when my sump pump burst and was spraying all over my basement! He picked up right away and was over in less than an hour! They replaced the burst coupling and was on their way in less than a half an hour! Saved our Thanksgiving evening! Thanks Guys! Btw, they were the only one out of the three I called that picked up the phone.
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2 changes recorded — last scanned Oct 30, 2026.
Typical Maine range for this kind of work, from regional averages — not a quote from Gordon Benner Plumbing & Heating. Use it to sanity-check bids, then get the real number in writing.
Estimated range
$4,500 – $10,300
Typical HVAC project around $7,400
Heating fault diagnosed on sight4.0
Boiler cleaning done in an hour3.9
Repeat furnace work, treated well each time3.1
Emergency call handled3.4
State-verified HVAC license3.5
Stepwise furnace troubleshooting3.6
