Verified record
Typical Greater Boston range for this kind of work, from regional averages — not a quote from Grassmaster Plus. Use it to sanity-check bids, then get the real number in writing.
Estimated range
$50 – $70
Typical landscaping service around $60
Grassmaster Plus is a Georgetown lawn-care company with a long run of detailed, positive reviews describing full lawn transformations, but its most recent review and a 2025 one both raise the same specific concern: getting billed for service that either wasn't performed or wasn't authorized. The bulk of the record, running back to 2021, is strongly positive and specific. Customers describe a burnt, dead lawn brought back full and green after spring aeration and overseeding, and a lawn that survived the 2022 drought under the company's ongoing care. A five-year customer credits the team, naming Vicki, with catching potential lawn and plant problems early through proactive, responsive service. An office staffer, Grace, is repeatedly credited across years of reviews for clear communication and quick handling of scheduling and concerns, and one recent review describes a technician calling ahead specifically because of gates and dogs on the property. Set against that, a recent review says a scheduled mosquito and tick visit was billed even though the technician never showed up, only leaving a sign behind. A 2025 review describes being auto-renewed without being asked, charged for treatment the customer didn't want, and sent to collections after refusing to pay. A 2024 review describes a scheduling mix-up nobody called about. And a 2022 review describes aeration and overseeding that took multiple calls to get the whole yard covered, plus a visit where a gate was left open despite posted dog-safety signs. For routine lawn treatment, the multi-year record of real transformations is deep; given the recurring billing complaints, it's worth confirming exactly what's been authorized and scheduled each season, and getting cancellation terms in writing.
I used Grassmaster Plus for mosquito and tick spray for one season in 2025. & was very dissatisfied for several reasons, as I will explain. On their 3rd visit, they never showed up, although I got billed & they left a sign like they were here. They NEVER came! I was home all day & have 3 dogs who would bark if someone entered my yard. I called with my concern, spoke to the owner, (F) who never apologized, but did send them out the next day. I decided I would not use them again, because of their lack of integrity. How can you trust a company that takes no responsibility for their lack of actions? I certainly can’t! Furthermore, their employees wear no protective gear, as they are spreading these poisonous chemicals. I think it reflects on their company as a whole, who don’t care about their staff or customers. Staff is not trained properly, & the company takes no pride in their work! How many times do they say they come out and are a no show? If I wasn’t home, I would never have known. This year they returned in April, unannounced & without any notification that they were coming. I decided that I was not going to be using this unethical company. I called them to say, I was not interested in their business & they said they automatically renew. I used a similar company for the past 10 years and never had an issue. I switched because Grasshopper plus was cheaper, you get what you pay for, including this company skipping visits, but still charging you! I now have heard from their collection agency, trying to collect the 79.00 dollars, for services never asked for, which I will not be paying for. FYI, anything under 500 dollars, does not affect your credit rating. I hesitated writing this review, however this company is awful & everyone should know. I would have given zero stars, if that was allowed.
Went out do give tech a few things I am concerned about gates and call aheads 30 minutes before because of dogs . He was absolutely very pleasant and understanding easy to talk to . Thanks Tony Bartolo
The Grassmaster team does a great job treating my property for ticks & mosquitoes!
Thanks so very much for your lawn service. I'm new as a customer and am very happy with the communication with every service
Since I switched to Grassmaster for my fertilization and lawn care, my lawn has never looked better. The technicians are knowledgeable, professional, and always recommend additional services when needed without being pushy. My lawn now looks like a golf course.
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Established 3.7 rating
Complex removals5.0