Grooms HVAC and Appliance

Grooms HVAC and Appliance is an Allenstown, New Hampshire business providing appliance, heating, cooling, boiler, and water-heater service. BBB identifies Jonathan Grooms as the owner, reports that the business started in 2013, and lists heating and air conditioning, boiler repair, water-heater repair, handyman work, and electric heating elements among its service categories. The public customer history is very small and mixed. Google shows 3.7 stars from three ratings, while the two written reviews on file point in opposite directions. In October 2021, a customer said John diagnosed a furnace problem quickly and accurately, was honest, charged a fair price, and was expected back for maintenance. A newer October 2025 review raises a more serious concern. That customer described aggressive behavior and poor finishing on an assigned project and said they regretted hiring him. Because this complaint is substantially newer than the positive furnace account and there are only two written reviews, homeowners should discuss the exact scope, finish standard, and follow-up plan before work begins. This may fit someone seeking a small local provider for appliance or HVAC troubleshooting, especially furnace, boiler, or water-heater work. Confirm the work description and completion expectations in writing before booking.