Another Cycle Appliance Repair INC

Another Cycle Appliance Repair INC is a husband-and-wife shop in Londonderry, run by Taylor McCourt, the technician, and Adriana McCourt, who handles scheduling. The company says Taylor started repairing appliances around 2005–2006, working for Sears and then nearly eight years at another local repair company, before the couple founded Another Cycle in 2015. They say they cover most of southern New Hampshire, including Manchester, Nashua, Salem, Derry and more than a dozen surrounding towns. The thing that comes up again and again, across dozens of reviews spanning 2021 through this year, is that they actually call back. Several customers describe trying other appliance repair companies first and getting silence, then reaching Taylor's team quickly. One recent review described a basement freezer failure where Another Cycle was the only company that called back after a message was left, with text updates on arrival time. In a 2023 review, a customer said a call was answered immediately with an appointment booked within minutes, after two other companies never returned calls. Reviewers also point to the range of what Taylor will take on — a 1997 Kitchen Aid washer, a built-in wall oven that stumped other companies, a stacked dryer wedged in a tight corner a previous repairman said he couldn't access. He's described repeatedly as walking customers through the repair-versus-replace decision rather than pushing one way, and several reviewers mention becoming repeat customers over multiple years for different appliances. Pricing isn't always the cheapest option: in a 2022 review, a customer who was otherwise satisfied with the responsiveness and repair called a $356 bill — for a $30 part plus labor — a bit pricier than expected, and noted the appointment took about a week to land. The Better Business Bureau lists the company for appliance repair but hasn't assigned it a grade. For anyone dealing with an aging or hard-to-access appliance in the Londonderry area, this is a business with a long, consistently praised history — just ask upfront about the cost breakdown if pricing matters to you.