Verified record
Ground Force Masonry and Construction, based in Boston, Massachusetts, offers masonry and waterproofing services, including patios, walkways, steps and wall repair. The written record is sharply split. On the positive side, a 2024 review described a stone patio installation as precise and said the crew was accommodating to design preferences, and two 2023 reviews described finished projects as high quality, with one crew arriving on time and finishing early. On the negative side, several reviews from 2023 and 2024 describe the company raising its price above the original quote after work had begun, and one 2024 review warned that the company takes advance payment and leaves jobs incomplete or delayed. A 2023 review described a wall the company installed cracking and peeling after completion, with repeated unanswered requests for a repair and a stated intent to pursue legal action. Given how far apart these accounts are, anyone hiring for masonry or waterproofing work should get a signed, detailed contract with a fixed price before work begins, and confirm any warranty terms in writing.
Beware of this contractor. Extremely unprofessional and very poor communication. They take advance payment, leave the job incomplete or delay and raise price in the middle - Very bad business practice. My advice- Stay away from this company. If you hire them anyway, 1. Have full contract signed. Make sure to have their license number/registration. Don't let them start work without proper contract. 2, They try to lure you saying you can pay them after the job is complete. Make sure you have this in writing, If they say this and ask for advance payment, don't give them any. 3, They insist on cash payment. You had better pay them by check. 4, Upon payment ask for proper receipt. 5. Always supervise the quality of their job in case they use inferior quality of materials. My neighbor had them repair his chimny. He was complaining for the lousy work and the mess they left behind.
Ground Force Masonry Contractors transformed our backyard with a beautiful stone patio. Their team was efficient and worked with precision to ensure every stone was placed perfectly. They were also very accommodating to our design preferences. We are extremely happy with the result and can't wait to use our new outdoor space!
Nice work at beginning, disappointing afterwards
Poor communication, I don't like his job at all becareful with this company they tell you different price before and after work they ask you for more money. Very unprofessional 0 experience.
Do not trust this company, the Job was completed and in the end, he charged me $500.00 more than they agreed I addressed to him and he stated that he will come back to refund the $500 but he just make promises to drop off the check and he never does.
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3 changes recorded — last scanned Sep 6, 2026.
Resolves persistent basement dampness5.0
Driveway paving5.0
Renovates century-old structures5.0
Durable stone & block retaining walls4.9
Concrete and masonry work3.8
Masonry & staining work4.6