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Ground Force Masonry and Construction is a masonry and waterproofing contractor listed at 74 Prescott Street in East Boston, with Angi and HomeAdvisor placing the business in Dedham. It shows a 2.3-star Google average from four ratings and a 1.8-star average from seven ratings on Angi and HomeAdvisor, where five of the seven are one-star. The written reviews split sharply, and the complaints follow one pattern. In September 2024 a Google reviewer warned that the company took an advance payment, left the job incomplete or delayed, and raised the price mid-project; another Google reviewer in August 2024 said the price quoted before the work was not the price asked afterward and called the crew unprofessional, and a September 2024 two-star review summed up nice work at the start and disappointment afterward. A June 2023 Angi reviewer described the same price creep plus a hose left running after work that peeled the overlay off a wall, which then cracked and peeled again after completion with no response to repeated calls. Another June 2023 Angi reviewer was charged $500 more than agreed and said the owner repeatedly promised to drop off a refund check and never did, and a May 2023 HomeAdvisor reviewer called him unreliable with no communication. The praise, when it comes, is about the finished masonry. A September 2024 Google reviewer said the team transformed their backyard with a stone patio, placing every stone with precision and accommodating design preferences. Two May 2023 Angi reviewers called the work outstanding and top-notch, one noting the crew showed up on time and finished early and calling them the best contractor they had worked with. Before hiring, get the full price, payment schedule and scope in a signed contract, keep the advance small, and put any change orders in writing — mid-job price increases are the most repeated complaint across three platforms, and two reviewers described unfinished or failed work with no follow-up. For a homeowner who wants a stone patio or masonry repair and is willing to manage the job tightly, the finished work has real fans; for anyone who needs a contractor to hold a quoted price and answer the phone afterward, the written history argues for looking elsewhere.
Beware of this contractor. Extremely unprofessional and very poor communication. They take advance payment, leave the job incomplete or delay and raise price in the middle - Very bad business practice. My advice- Stay away from this company. If you hire them anyway, 1. Have full contract signed. Make sure to have their license number/registration. Don't let them start work without proper contract. 2, They try to lure you saying you can pay them after the job is complete. Make sure you have this in writing, If they say this and ask for advance payment, don't give them any. 3, They insist on cash payment. You had better pay them by check. 4, Upon payment ask for proper receipt. 5. Always supervise the quality of their job in case they use inferior quality of materials. My neighbor had them repair his chimny. He was complaining for the lousy work and the mess they left behind.
Ground Force Masonry Contractors transformed our backyard with a beautiful stone patio. Their team was efficient and worked with precision to ensure every stone was placed perfectly. They were also very accommodating to our design preferences. We are extremely happy with the result and can't wait to use our new outdoor space!
Nice work at beginning, disappointing afterwards
Poor communication, I don't like his job at all becareful with this company they tell you different price before and after work they ask you for more money. Very unprofessional 0 experience.
Horrible experience, they kept raising their price from the quoted price. They left the hose running after work one of the days, and it peeled the overlay off of the wall. After completing the job, the wall began peeling again and cracking in numerous places. I tried numerous times through Thomas to have them return to fix the wall problems which resulted in numerous promises to come, and finally being totally ignored by the company. I will be pursuing legal action against the company. They should not be listed on Angi
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1 change recorded — last scanned Sep 19, 2026.
Step and staircase rebuilds5.0
Basement waterproofing5.0
Retaining walls5.0
Renovates century-old structures5.0
Wood and block retaining walls4.9
Concrete and masonry work3.8
Long-term repeat clients4.6