Handyman Heroes

Small home maintenance projects are Handyman Heroes' stated starting point. The company says it serves North Central Massachusetts, Upper Cape Cod and the South Coast, with towns including Townsend, Pepperell, Worcester, Wareham, Dartmouth and Plymouth. Its website describes it as insured and says it has 24 years in business; its HomeAdvisor description calls it family owned and operated. Customers writing from 2012 through 2022 described repairs, installations and lists of household projects. HomeAdvisor shows a 4.6-star average from 63 ratings. In a March 2018 review, one customer said John arrived quickly, priced their list of projects and completed it the same day, staying below the cost limit they requested. A December 2021 reviewer said the company arrived on time, did the expected work and charged the quoted amount. Some accounts describe decisions as much as repairs. An August 2019 customer said Paul Silver inspected a window that a home inspector had questioned and told them it was working properly and did not need repair. In a June 2013 review, a homeowner described carpentry repairs to rotten wood on the outside of the house and praised the response time and price. A January 2015 customer said Ben arrived on time to put up a temporary backyard fence and called as requested. Scheduling and project management drew complaints in older reviews. A September 2014 customer said the company was busy and took longer than usual to come out to replace a light and hang a mirror, though they were happy with the result. An August 2015 customer reported that a project was only two-thirds complete after four months and said they cancelled it. That reviewer praised the on-site workers' courtesy but criticized project management. A December 2014 customer also described waiting longer than desired to schedule work. They said Don and Ben then called the day before, arrived on time, explained their assessment and planned work, and kept the budget in mind.