HERITAGE LANDSCAPE

I worked with James from Heritage Landscaping to completely renovate our front yard. Now that the work has been completed, I ultimately regret my decision to go with them over other landscaping companies. I have never left a review for anything online before, but feel as though I have to after the experience I had with Heritage. This was not a small or cheap project and I feel as though I deserved a much higher level of work upon completion. Although there were certain things that were done well (pathway and sprinkler system that were contracted out to third parties), the landscaping itself left a lot to be desired. Here is a list of the issues that I experienced: 1. They did not edge any of the mulch beds. 2. The mulch they laid down was not laid evenly along the pathway. 3. When they reseeded the lawn, they planted seed on all of the mulch beds and I now have grass growing though my mulch beds. Furthermore, there are still parts of the grass that never grew. 4. They agreed to remove a small tree and they were unable to remove the stump. I now have to reach out to a tree removal company to grind it down. 5. When the irrigation company came to install the system, there was no plan to have the system water the newly planted plants along the house and pathway. The irrigation company installed a drip system anyways after I spoke up. In fairness, James and his team did cover the cost of the drip system once it was installed. The most disappointing part of my whole experience is that I texted James about some of issues that I thought could be remedied a few days ago, specifically the mulch beds and how bad it looks. However, he has not responded to me.

Extremely pleased with their service. Customer service was excellent. Very accommodating and professional work crew. James and his crew are very detail oriented and keen on building a long term relationship with their clients. We would highly recommend them to anyone who is looking for a quality Landscaping service.

They do a great job!!