Imperial Inspection Services

Imperial Inspection Services is an Attleboro team of inspectors — Mark Vitiello, David (Dave) Edgren, and Stephen among them — who walk buyers through the house rather than handing over a report and moving on. The same line repeats across nearly a hundred reviews going back to 2022: whoever shows up walks you through room by room and answers whatever comes up along the way. The clearest example of what that's worth: in a 2022 review, a buyer described David spending over four hours going through "every nook and cranny" of a house their realtor had called perfect, and the inspection turned up enough that they backed out — saving, in their words, hundreds of thousands of dollars. Another 2022 review describes David flagging aging HVAC systems, wood rot, a water leak, inoperable windows, inadequate insulation, and rodent evidence in a single property. More recent reviews describe the same pattern at a smaller scale — reports that arrive the same day as the inspection, often with photos attached, and buyers who come back for a second or third inspection asking for the same person. BBB rates the company A+. One thing worth checking before booking: the state registry shows the company's Massachusetts home inspector license expired on 2024-05-31 — worth confirming current standing directly before scheduling. Imperial is a strong pick for a first-time buyer who wants someone willing to slow down and explain what they're looking at as they go. It's a team operation, not a single inspector, and the reviews show buyers requesting specific people by name — so ask who's assigned before the appointment.