Verified record
Two October 25, 2026 complaints deserve attention alongside Independence Construction’s roof-work praise. One Google reviewer said the company took a starting payment, never showed up and stopped answering the phone. Another described a siding contract with repeated start-and-stop promises: after one day of work, four weeks and 15 texts and calls, the customer said only 5% was done. These are the customers’ allegations. Other recent customers describe completed roofing projects. An October 2026 reviewer credited Nick and the crew with a 5,000-square-foot flat roof, explaining the work and keeping the project clean and organized. An August 2026 customer said Nick inspected a 7,000-square-foot roof on a Tuesday and the job was finished by Friday afternoon. Google’s headline average is 4.7 stars from 30 ratings; written accounts run from 2024 through 2026. The New Britain company markets commercial roofing in Connecticut and Massachusetts, including TPO, EPDM, coatings and modified-bitumen systems. It says it has 20 years in business and offers free estimates. Its Connecticut home improvement contractor registration is active. Older customers describe repairs, resurfacing and replacement on both business and residential properties. In September 2025, a property manager said the team repaired and silicone-coated a 7,500-square-foot commercial flat roof, with communication from bid through completion. A November 2025 reviewer described a 50,000-square-foot warehouse and office roof and said it had caused no further problems. In September 2024, a homeowner living in Florida described arranging resurfacing for a roof in Berlin, Connecticut: materials arrived early and the job was finished the next day. A December 2025 repeat customer said work finished on time and within budget.
Took start payment and never showed up. Doesn't answer his phone, have to sue him
Made contract for siding job, made start stop timeline promises started one day never showed up 15 texts and calls 4 weeks later 5% of the job done company’s a joke.
How do you recommend Nick in his team independence? Construction? Nick helped me out with a 5000 square-foot flat roof couldn’t be happier with the result from start to finish. Nick was extremely professional knowledgeable and honest he took a time explaining everything and all my questions. make sure the job was done right his crew was working hard effective kept everything clean organized throughout the project. The quality of their workmanship was outstanding. The entire process was smoothly. It’s hard to find a contractor you can trust, but Nick and independent. Construction exceeded my expectations. If you’re looking for a reliable Roofer company that takes pride in his work highly recommend giving Nick a call. Five stars all the way.
My parents had the best experience with them. Amazing service!
Nick and his team did an excellent job from start to finish. They were professional reliable easier to work with they showed up and they said. what explain everything clearly ended a great job with a roof work. The whole process was smooth and quality of the work really set out. I would definitely recommend Nick in his team from independence construction
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1 change recorded — last scanned Oct 30, 2026.
Typical Connecticut range for this kind of work, from regional averages — not a quote from Independence Construction LLC. Use it to sanity-check bids, then get the real number in writing.
A square is 100 sq ft of roof surface — bigger than the floor plan because of pitch and overhangs.
Estimated range
$8,450 – $17,500
Typical roofing project around $13,000
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Roofing cleanup5.0
Damaged wood fixed rather than covered up4.4
Deck and porch repairs3.9
Roof work3.8
