Independent Pool Services Inc

Independent Pool Services is a small, family-run outfit based in Walpole — the company says it's owned and operated by the Arcaro brothers, who have individually worked in the pool industry for more than 35 years, even though the corporate entity itself was only incorporated in 1995. It handles the full seasonal cycle: pool openings and closings, weekly vacuuming and water balancing, chemical deliveries, and installing or servicing filters, pumps, heaters, Polaris cleaners and safety covers. The four reviews on file, from 2024 and 2025, are consistently detailed and positive. In an August 2025 review, a first-time pool owner credited staff members Margo and Dianne with patiently answering questions and squeezing in visits when they were in a pinch. A December 2024 review described a customer of 35 years who says the staff know each customer by name. An August 2024 review detailed a heater and pump motor installation, praising reliable email communication and technician John's expertise. A May 2024 review mentioned the company servicing an older pool for the reviewer's mother. There's a wrinkle in the paperwork worth flagging: the Better Business Bureau lists the business's president as Paul Mearn and notes it is not BBB accredited, while still giving it an A+ letter grade — that sits at odds with the company's own description of itself as family-owned by the Arcaro brothers. Both records point to the same Walpole address and phone number, so it's likely a records or ownership discrepancy rather than a different business — worth a quick question if it matters to you. For routine pool maintenance and equipment work, Independent Pool Services has a small but consistently positive record and decades of stated experience behind it — worth confirming current ownership and staffing directly given the discrepancy above.