Insight Pest Solutions

Insight Pest Solutions treats household pests through recurring visits, exclusion work and rodent, mosquito and termite services. The company says it serves Manchester, New Hampshire and Boston, and that Adam Villareal founded it in 2010. Google lists a 4.8-star average from 1,337 ratings, while BBB gives it an A+ grade. Customers have described specific treatment results. In an April 2025 Google review, a homeowner said ants were no longer visible a few days after Richard treated the yard. A May 2025 reviewer credited Josh with handling mice in the attic and explaining each step. An October 2025 customer praised Michael J's termite bait-station installation and said he answered all their questions. In a February 2026 review, a homeowner said Deanna identified how rodents were entering the house and explained measures to protect it. Another customer, writing in March 2026, praised her interior and exterior treatment and attention to their requests. An April 2026 reviewer described Thomas as polite, thorough and informative. Billing and cancellation complaints deserve equal attention. One May 2026 reviewer said a prepaid year of service for their elderly mother's home led to repeated payment requests and months of billing disputes. They also reported that, after an ownership change, the new company could not locate the account. An August 2025 customer said rodent treatments had not worked and that payment demands continued after a cancellation request, with collections threatened. A December 2024 reviewer likewise described visits and invoices continuing after cancellation. Other customers reported missed appointments and pressure over attic work. A May 2025 reviewer described three no-shows and charges for months without service. In an October 2025 review, a longtime customer said a representative would not leave and pressured them to sign for $15,000 in attic insulation; they said their complaint remained unresolved. An August 2025 reviewer described a $10,000 attic-insulation proposal, an unannounced evening visit after declining it, and a cancellation fee despite missed services. An October 2025 customer said a wasp treatment left the infestation unresolved and a window incompletely closed. A June 2025 reviewer did report a resolution: after insulation work left the attic floor covered and the furnace inaccessible, they updated their account to say the problem was completed at no additional cost, with help from technicians and managers.