Aptive Pest Control

Aptive Pest Control works southern New Hampshire from 8025 South Willow Street in Manchester, selling recurring exterior treatment plans for mosquitoes, ticks, ants, wasps and rodents. Almost all of its written reviews are from 2025 and 2026, so this is a short and very active record rather than a long one. The technicians who show up are the strong half of it. Reviewers name them one after another and describe the same routine: a text on the way, a walk of the property to hear what is wrong, then a treatment with photographs of every area sent afterwards. A June 2026 customer described a technician treating bedroom, basement, bathroom, kitchen and living room, checking for mice, finding open gaps and droppings and setting traps in the kitchen. Others describe hornet nests spotted and dealt with on the visit, pools of mosquito larvae cleared, and rats gone after the perimeter and doorways were covered. The sales and scheduling operation behind those technicians is where nearly every one-star review lands. Through July and August 2026 homeowners describe door knocks at 8:26 PM with a newborn asleep, salespeople who would not leave until threatened with the police, condescension when a customer declined, and one Manchester-area homeowner who was told specific neighbours on a five-house lane were long-time customers when they were not. Reviewers repeatedly use the words rude and harassing about repeat visits. Scheduling draws the same anger. Customers report confirmed appointments that were never kept and cancelled by text a week later, a 12:00-4:00 PM window filled at 5:40 PM with no call, all-day 7 AM to 5 PM windows, and being charged again the following month for a job the previous month was never finished. A May 2026 customer of ten months wrote that the bait boxes were never once serviced, still carried the previous company's name, and that their dog picked up a tick and contracted Lyme disease with no visit scheduled in almost three months. The headline and the writing disagree sharply here, and that disagreement is the thing to weigh: Google shows 4.5 stars from 690 ratings while 19 of the 109 written reviews in the last six months are negative and concentrated on conduct rather than chemistry. If you hire them, do it on your own initiative rather than at the door, get the visit count, the cancellation fee and what happens to a missed appointment in writing before signing, and confirm who services the bait stations and how often. Several customers are genuinely happy with the treatments; the complaints are about everything around them.