Integrity Electrical Services
Local business · 5 Middlesex Ave #15, Wilmington, MA 01887, USA
Their work
31 photosReach out
Call (978) 625-9553Visit websiteSee on GoogleYou reach them directly — we don’t take a cut.
Verified record
- A+ BBB ratingAccredited business
- 15 reviews in the last 6 monthsNo negatives
- 1 customer photoOf completed work
Highlights
- Fast response — reviewers repeatedly cite quick callbacks, even on weekends and holidays
- Clear communication — customers say Joe explains scope, timeline, and cost upfront
- Deep review history — 256 Google ratings averaging a flat 5.0
- BBB accredited — A+ rating from the Better Business Bureau
- Fixes others' mistakes — recent review cites correcting a remodeler's miswiring
- Diagnostic-only pricing — one review called a minor troubleshooting charge steep for the work
- License number mismatch — BBB and another listing cite different Massachusetts license numbers
Two hundred fifty-six Google ratings, and the average sits at a flat 5.0 — that's the first thing that stands out about Integrity Electrical Services. The company works out of Wilmington and its own site says it's been repairing and rewiring homes across Essex and Middlesex counties for over a decade; almost every review names the same person, Joe, working either solo or with a small crew. The jobs people call him for run from a blown circuit breaker knocking out the AC in July to sorting out wiring another contractor botched. One review from earlier this year describes him diagnosing and patiently explaining "a rather complicated mess of miswiring and mislabeling" left behind by a kitchen remodeler's electricians — and the same homeowner called him back for a second visit months later. Others this year mention a multi-project kitchen upgrade he kept them updated on throughout, a bigger job he squeezed in on short notice, and a same-day response to storm damage. The last fifteen reviews on record run clean, with nothing negative in that stretch. The Better Business Bureau lists the company as an A+ accredited business and shows a Massachusetts electrician license on file, #12531-B, expiring in mid-2028 — worth confirming directly, since a separate business listing tied to the same owner cites a different license number for what appears to be the same operation. One older review also described a diagnostic-only visit as expensive for the amount of hands-on work actually done; it's the one sour note in an otherwise long, clean run, so it's fair to ask upfront what a bare service call costs if the fix turns out to be quick. For a dead outlet, a panel upgrade, a generator hookup, or an EV charger install, this is a company with a long, well-documented history in the trade. Confirm the current license number and get a clear price for the visit itself before the truck rolls — the track record here points to a responsive, well-communicated job either way.
Read the comments
Most recent comments
- 5.0Jun 2, 2026
Joe and his assistant did an excellent job installing a new service drop at my home.
- 5.0May 12, 2026
Joe and his team are the very best. We've had them here twice and they will be the only electrical service company we use moving forward. Joe's communication was timely and clear. I appreciated how he outlined the jobs and explained possible challenges. There were no hidden expenses. His quote was detailed, fair and straightforward. He also pulled necessary permits and was able to schedule us quickly. I highly recommend Integrity Electrical!
— Amy MurgatroydView on Google Reviews ↗ - 5.0May 8, 2026
Very impressed! Great communicators, prompt and friendly. Would highly recommend them to anyone.
— Tripp NicholsView on Google Reviews ↗ - 5.0Apr 28, 2026
Joe was extremely responsive and great to deal with. They promptly and efficiently took care of our immediate needs and responded to our questions regarding future services that may be required.
— Massachusetts RetireeView on Google Reviews ↗ - 5.0Apr 22, 2026
Joe and his team are great. Super responsive, on time and did a great job with a few projects for my kitchen upgrade. I would highly recommend and will be using them for any future projects.
— Dawn SajdykView on Google Reviews ↗
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Update history
Added 150 new comments, added 31 new photos, established rating 4.4
- behind the score: Diagnostic-only pricing — one review called a minor troubleshooting charge steep for the work