Integrity Electrical Services

Half the reviews for Integrity Electrical Services start the same way: something broke — a fried sub-panel, a burning smell, a breaker that wouldn't reset — and Joe or one of his team showed up within an hour or two, often after hours or on a weekend. One homeowner who lost power to half their house on a winter night said Joe came out within the hour after an after-hours call; another said a fried sub panel found late in the day was replaced the same evening, with the crew working past normal hours to finish. The company, based in Wilmington, covers Essex and Middlesex counties and says it's been in the trade for over a decade. Beyond emergency calls, the reviews describe real range: in a 2025 review, a homeowner said the crew cut out active knob-and-tube wiring and rewired 90% of a 1,200-square-foot house built in 1900, finishing on schedule before the family moved in. Others describe EV charger installs with the app set up on-site, panel and thermostat upgrades, and a kitchen electrical upgrade completed alongside other projects. One customer switched to Integrity after a different company failed to fix a circuit breaker problem and got it resolved the same weekend. The record isn't spotless. A 2025 review gave three stars over cost, saying the visit identified an overloaded circuit but the actual fix was resetting two GFCI outlets, and an older 2022 review called the company an appointment dropper. Neither is echoed elsewhere across 150 reviews spanning 2019 to 2026. The company carries a Better Business Bureau A+ rating and accreditation, and BBB lists a Massachusetts electrician license, #12531-B, for it. This is a strong call for anything from a same-day emergency to a full rewire in the Wilmington area — worth asking upfront what a service call covers if the fix turns out to be simple.