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With a big snow storm coming, a 2026 customer with a steep driveway said Jennings Oil and Propane showed up on a Saturday to deliver heating oil, ahead of the Monday or Tuesday it had first quoted. The company lists Danbury, New Milford, Fairfield, Litchfield and New Haven in its service area and says it has been in business 44 years. It holds 4.7 stars from 187 Google ratings and an A+ on its BBB page, where it is accredited. Much of the work is the heating equipment behind the oil. A recent customer said Louis did their annual oil burner service under contract and did not rush the job. A recent customer said Andrew found a rotted-out battery and kept inspecting to make sure nothing else was wrong. A 2025 customer said Oswin found a pinhole leak in the oil tank during a yearly service and stopped oil delivery, and that the tank replacement team pumped the remaining oil into the new tank. A 2021 customer whose oil furnace went out at 2:30 in the morning said the company was at the house by 7:30 and the heat was running by 8:15. A 2022 customer said the installation team replaced the original furnace and hot water tank over two days and hauled off the old systems. A recent customer on a payment plan said charges went through without a bill or a warning. A recent customer said the furnace broke after buying oil and the whole house smells like gas. A 2024 customer said the company gave no notice for deliveries, required autopay and charged the saved card the next day. A 2023 customer said they were stuck in a contract with oil prices higher than other companies around.
Louis came for our annual oil burner service as per our contract. He was very thorough and did not rush through the job. I felt confident that our system was serviced properly and I appreciate Louis’s work ethic and demeanor.
The gentleman who cleaned and checked my propane fireplace is great. Andrew Russomanno is polite and very neat in all he does. Great company and I highly recommend
This is crazy. I spent $500 on oil and my furnace is broken now this oil is so bad please do not buy it. My whole house smells like gas do not make the mistake. So shit
Oswin was efficient and thorough with the tuneup and repair while keeping me informed
They overcharge even when you are on a payment plan and do not tell you when they will put the charges through. Can't be bothered to send you a bill or warn you before trying to take multiple hundreds of dollars from your account. I had various people attempt to call me but no one could be bothered to send my anything in writing. Avoid at all costs and Morgan is a terrible customer service person. When I asked for a bill after getting an unexpected charge last week, they chose to call me and leave voice mails with no details. Then email to tell me they tried to process ANOTHER unexpected and unplanned payment without permission. I asked for a bill, not to be defrauded.
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