Jerry Daley & Sons Plumbing & Heating

Jerry Daley & Sons has been running out of North Chelmsford since 1972, and the reviews on file describe a company that still runs like a small, personal outfit despite five decades on the job. The owner, Jerry Daley, says he started out as one of the 'sons' working alongside his father — also named Jerry — and kept the company name after his father's passing; a 2024 obituary in the Lowell Sun corroborates that the elder Jerry Daley founded the business in 1972 and ran it as co-owner with his son. Google shows a 5-star average from 20 ratings, and the eighteen reviews on file, most from the past year, tell a consistent story: fast, no-drama fixes. A water heater that burst got replaced the same day, with a phone quote that matched the final bill exactly — "no surprises," the customer wrote. A toilet that wouldn't stop running got fixed in ten minutes after a same-morning call. One customer described using the company for plumbing and HVAC work for more than a decade, calling the work "top notch quality." Technicians named in reviews — Jim, Joe — show up more than once, suggesting a small, familiar crew rather than a rotating cast. The record isn't limited to simple repairs. Reviewers describe a gas stove disconnected and a new one hooked up, a kitchen sink, dishwasher and refrigerator plumbed in ahead of a Thanksgiving deadline, and a mini-split system repaired. The company also holds an A+ grade with the Better Business Bureau, though it isn't BBB-accredited and BBB doesn't publish a review count of its own for it. There isn't much to flag before calling: nothing in the record points to a pricing dispute, a missed appointment, or unfinished work, and the one review dating back to 2022 is just as positive as the recent ones. Houzz lists a Massachusetts license number for the company, though that's the directory's own claim rather than something verified against the state registry. This reads like the plumber a North Chelmsford neighborhood has been calling for two generations — good for anything from a leaking pipe to a full water heater swap, with technicians customers ask for by name. Confirm scheduling and get a quote up front, the way past customers describe doing, and the pattern in the reviews suggests it'll hold.