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Eric C. Shaw Mechanical is a Chelmsford heating and plumbing company that says it specializes in high-efficiency heating equipment, new and retrofit, for homes and businesses from Tewksbury and Andover to Lowell, Concord and Boston. Its Massachusetts plumber licence (4781-PL-C) is active on the state registry. It has 19 Google ratings averaging 5 stars, and the company reports 11 years in business. In July 2026, a customer praised the company's proactive communication and on-time arrivals, and a May 2026 customer called all the work super clean. In a December 2025 review, a customer said Eric replaced a gas furnace and hot water heater, explained the new digital system and cleaned up afterward, and an October 2025 reviewer called a furnace repair very reasonable. In an October 2024 review, a customer with a leaking hot water tank said the plumber ordered a new one right away, it arrived the next day, and he installed it a couple of hours later. In a December 2022 review, a customer who left a web request on a Sunday evening said Eric responded early Monday and fit them in that afternoon; he and Mike fixed a bathroom leak, evaluated the heating system and programmed a new thermostat, and Eric explained Mass Save options. A May 2022 review from the Waltham Housing Authority described the company's HVAC response there and said it stands behind its work with a labor and materials warranty.
Typical Greater Boston range for this kind of work, from regional averages — not a quote from Eric C. Shaw Mechanical. Use it to sanity-check bids, then get the real number in writing.
Estimated range
$5,000 – $11,400
Typical HVAC project around $8,200
“Just installed 4 PVI Conquest Watet Heaters for Marblehead High School.”
“Residential wall hung Knight with Viessman indirect. With 3 zones of Viega radiant through the whole house.”
Very good proactive communication, show up on time, highly professional. Eric is good to work with and everyone on his team has been great.
Everyone was very polite, respectful, and professional. All the work is super clean and looks absolutely amazing. Will definitely be calling for all future needs
I had Eric replace my gas furnace and hot water heater. He was on time, professional and explained the new system to me, (everything is digital), cleaned up after the job. I will definitely use and recommend him again. Thank you Eric!!
They timely, clean and professional as always! Eric and Christian do great work
Eric and his team were very professional and punctual. He explained the issue with our furnace, and the repair was very reasonable. We would highly recommend him to our friends.
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3 changes recorded — last scanned Sep 22, 2026.
Heat pump system installed in one long day4.6
Fast response4.4
Fast emergency response4.2
Thorough diagnosis that finds underlying issues4.4