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Jerry's Appliance describes itself as a small, family owned and operated appliance business in the Taftville section of Norwich that services and sells all major brands, including refurbished units. It holds 4.8 stars from 138 Google ratings. A recent customer whose Home Depot installers would not fit a dishwasher into an unusual kitchen setup said Jerry's found a dishwasher and scheduled the installation quickly. A recent customer said Timmy supplied a Frigidaire 20 cubic foot garage refrigerator for business needs and delivered and installed it. When a washer drum stopped spinning, a recent customer bought an Electrolux ding-and-dent washer, and Tim delivered it and hooked everything up. A 2025 customer said Tim identified a freezer relay that another company had called a throw-away, and charged $140 to get the freezer running. In a 2025 review, a customer said Mitch cleaned a gas range ignitor and replaced the oven light bulb. A 2024 customer said Mitch traced a freezer problem to a temperature sensor and the part was ordered. A 2023 customer said Timmy diagnosed a stove element and ice maker, had the parts in two days, came back to install them and cleaned the floor behind the stove. Its Better Business Bureau grade is A+.
This is my #1 appliance store, best in CT !!! They are the best in knowledge and quickness in service and installation, no more big box stores for me !!! Thank You !!!!!!!!! A ++++++++++
Excellent experience, exceeded all expectations from purchase to installation! Will definitely be doing business with Jerry's Appliance in the future! Highly recommend it!
After ordering a dishwasher from Home Depot, their installers told us they couldn't install it because of the unique setup in our kitchen. We were pretty discouraged and weren't sure what our options were. We reached out to Jerry's, and they made the entire process easy. They helped us find a great dishwasher, scheduled the installation quickly, and had no problem working around our unusual setup. We couldn't have asked for a better experience. It's such a relief to find a local company that's knowledgeable, helpful, and willing to find a solution. Jerry's will absolutely be our first call for any appliance purchases or repairs in the future.
Excellent service tims great to work with and knowledgable sale was quick easy & Delivery/removal for no extra cost will be going back again.
The best!!
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Certified attributes are verified against the public registry. Others are the business's own statement.
1 change recorded — last scanned Oct 30, 2026.