John Boyd DBA Home Improvement Network

Home Improvement Network is a one-man Worcester roofing operation built around John Boyd's own hands-on repair work — the recurring story across two dozen HomeAdvisor and Google reviews from 2019 to 2025 is a fast callback and a fixed leak, not a big-crew remodel. On HomeAdvisor he holds 4.6★ across 92 ratings, with 83% five-star. The written record leans heavily on 2019 through 2022, when reviewers described him showing up within the hour, tracing leaks to a missed ridge cap or lifted flashing, and cleaning up after himself; a 2021 review described John returning to chase down two separate leaks on the same roof over the course of a year and fixing both promptly. Several reviewers who called him back for a second job said they'd use him again. The gripe that surfaces again and again, even from happy customers, is price — HomeAdvisor's own summary of the reviews calls pricing the recurring complaint thread — and two lower-starred reviews from 2020 and 2021 describe an unhonored warranty and a repeat customer who felt he didn't follow through quickly enough on a later request. Two things are worth confirming before calling. Massachusetts' registry currently shows his home improvement contractor license as suspended, which the company's own website — still listing the same license number as a credential — doesn't reflect. And a Worcester funeral home's August 2025 obituary reports that John Boyd passed away that month after a hospital stay; the review record thins out sharply after 2022, with only a handful of reviews in 2023 through 2025, so it isn't clear from what's here whether the business is still taking new jobs or under different management now. If the roofing work itself is the draw, the history is solid — fast, competent leak repairs with price as the main friction point. Given the license status and the reported death of the owner, confirm who is actually answering the phone and whether the license issue has been resolved before booking anything.