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Typical your area range for this kind of work, from regional averages — not a quote from Jones Plumbing & Heating, LLC. Use it to sanity-check bids, then get the real number in writing.
Estimated range
$5,000 – $11,400
Typical HVAC project around $8,200
A 2022 customer said Chris helped identify the right cartridge for a dripping shower after they had ordered the wrong one, then returned promptly to install it. That 2022 customer also said a shut-off valve under the bathroom sink leaked on a Saturday and Chris was there on Sunday morning to fix it. A 2022 customer who found Chris through a Cheshire forum on Facebook said he was prompt and took the time to explain everything he was doing. A 2024 customer said Chris addressed their problem promptly. A 2024 customer said Chris looked at a shower issue, gave a price and put in parts, but the shower was still not fixed; he later texted that he would not come back because he refuses to work in mold and because of cats. That 2024 customer said they were $400 in and the issue was worse. A 2023 customer said Chris replaced a faucet and fixed a shower and tub fixture, then refused to finish the paid job at the customer's tenant condo after the tenant asked him to take his shoes off; that customer said a texted refund request got no response. A 2023 customer said a call for emergency service got no response. A recent customer says they called the number multiple times and no one picked up or called back. The business carries an A+ grade on its Better Business Bureau page. Its Connecticut P1 plumbing licence, PLM.0204778-P1, is active, held by Christopher Jones.
Tried to reach this plumbing business and honestly it was frustrating. I called the phone number multiple times and no one ever picked up or called back. On top of that, there’s no website or any real way to contact them for more information or even request a service. For a business that’s supposed to handle urgent issues like plumbing, not being reachable at all is a huge problem. Wouldn’t recommend unless they improve their communication and actually make themselves available to customers.
Chris was fantastic, he addressed our problem promptly and efficiently. Thank you for your work, highly recommend Jones Plumbing!
Chris came this morning. Had looked at the issue and gave me a price. Went to the store to get the parts put them in then when I took a shower it wasn't fixed so I called no answer. Texted he said to call him. Said he would be back wouldn't leave me hanging. This evening I text him after not hearing from him for 8 hours. and he texts me after I text him(not even have the common courtesy to call) saying he won't be back to do the job cause he refuses to work in mold (caused by the leak I hired him to fix) and cause of cats. Very unprofessional wouldn't recommend this guy at any cost. $400 later and the issue is now worse!.
Chris Jones saved the day! Very responsive, professional, and knowledgeable. Definitely recommend!! Editing review to include my third interaction with Chris Jones. Chris came through again! One of the best professionals I have worked with. Great guy great service!
Called for emergency service and did not receive a response
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1 change recorded — last scanned Oct 13, 2026.