Joseph Abbate Plumbing & Heating Inc

<p>I contacted Joseph Abbate Plumbing for a house that I purchased in September 2015, which was previously a foreclosure. The house had sat unoccupied for quite a while and there were many projects that needed to take place. I contacted Joe about the Energize CT program which would allow for a 0% APR loan if the heating unit of a house was updated to a 90% high efficiency (or above model). </p> <p>After talking to over 10 contractors and getting quotes from $6500 cash - $14000, I met with Joe and could not have been happier. He gave me a reasonable quote, and was very polite and professional throughout the whole process. He really listened to what I wanted and what I was looking for, as opposed to some of the other contractors who seemed to be trying to squeeze every possible cent out of my pocket. </p> <p>He helped me through the entire progress of qualifying and obtaining the loan, which was extremely helpful (as I would have been lost without his assistance). </p> <p>His team actually worked on the house as we were slowly moving in and they were able to get everything done in time so that we had heat before we actually moved the last of our furniture. During their time at the house they were all very polite and professional and I had no issues of any type. They cleaned up every day before leaving and we never had any issues with any of the workers he had on site. </p> <p>Joe himself was onsite many times to supervise and ensure that progress was going smoothly. He was in constant contact with me in order to keep me appraised off the anticipated finish date and for any issues that came up along the way. </p> <p>I have had to contact him 2 times since it was installed due to minor leaks that were found in the system. Both of them probably could have been fixed by tightening a nut here or there, but I am nervous about doing any type of plumbing work for fear of flooding my basement. That being said, each time I contacted him with an issue he called me back right away (the most recent time he even called me back after hours and then early the next morning). Both times he had someone out to my house within hours to assess the situation and solve the problem. Both times the gentleman who came was exceptionally nice and respectful, and he was able to resolve the problem in under 30 minutes. </p> <p>Overall I am exceptionally satisfied with the work I received from Joseph Abbate Plumbing & Heating Contractors Inc and I would certainly never hesitate to recommend them to others. </p> Show

It was fine. Scheduling was a little difficult. I did not feel like a priority with regard to scheduling.

Good service

They did well. They came when they said they would come. I felt reasonable in their cost, did their job well and left no messes.

Excellently. I had an Angies coupon that I held on to for a while - I was hoping to use it to do a minor little upgrade in one of the bathrooms. But I had a leaking valve under the kitchen sink, so I used it for that. First I called and they discussed the coupon and the limitations of it, which was fine. I like that kind of up front honesty. They gave me a great price and honored their coupon. We scheduled an appointment, they actually had someone in town so they called and got here earlier than planned. GREAT! They checked the valve under the sink. Then checked the basement to see if another pipe next to it that looks a little dicey was leaking. (fortunately it wasn't.) . Replaced the valve Dscussed the possibility that ugly pipe may have to be replaced in the future (a more serious job) and gave me a ballpark price, explaining costs and labor. Discussed how to keep the cost down if and when we need to do the job. Throughout they were flexible and helpful. I want to add before this incident, I had a boiler issue and I thought I'd use my coupon then, but they were helpful enough and steered me towards calling CT Gas to make the repair since I had a service and repair contract with them. They're a business, so they're about making money. But they don't fleece you, they're honest, they explain their costs and prices and they'll work with you. I like that a lot.