JP Flooring Services Inc.

JP Flooring Services runs a Somerville showroom selling and installing carpet, hardwood, LVP, marmoleum and tile, and describes itself as a local, family-owned business established in 2008. Its written record leans heavily commercial and multi-unit: a condo board trustee who solicited several competing proposals chose JP to recarpet four floors and a dozen stairwells and landings, in a 2023 review, calling the work meticulous and reasonably priced, with the board and residents satisfied. A landlord managing a rental from 1,000 miles away credits the staff with making a complicated remote transaction go smoothly, and a commercial-portfolio client praises the company for meeting deadlines across tenant renovations. On the residential side, the pattern is similar — showing up on schedule, advising on what's actually in stock rather than overselling, and cleaning up as they go. One customer swapping carpet for a carpet-and-cork mix says JP came out promptly, advised on readily available materials, and finished the edges around the baseboard without issue, in a 2023 review. Another had hardwood floors refinished and called the company easy to work with. The record isn't spotless. In a 2024 review, one prospective customer says JP never sent a promised quote and never returned repeated calls and emails — described plainly as being ghosted. Separately, a satisfied 2024 customer who liked the selection, installation and staff still noted occasional trouble reaching someone by phone. Both point the same direction: JP's on-the-job work draws consistent praise, but getting a response before the job starts hasn't always been reliable. For a straightforward install — residential or a larger multi-unit job — the reviews here are strong. Given the one unanswered-inquiry account on file, it's worth following up more than once if you don't hear back quickly.