Kelly Remodeling Incorporated

Kelly Remodeling Incorporated is a Burlington outfit whose trail is written in building permits rather than reviews. BuildZoom lists eight permitted jobs under the company between 2009 and 2017 — a kitchen demolished and rebuilt with a structural header in Waltham, a master bath in Burlington, a deck in Methuen swapped for a three-season porch on the same footprint, a front porch rebuilt in Arlington. James Kelly is named as owner, with James G Kelly listed as the responsible person. That permit history is the useful part: it is town-hall paperwork, not marketing, and it shows real whole-room work in real houses across Burlington, Waltham, Methuen, Melrose and Arlington. What there is none of is customer comment. Not one review sits on the directory that lists the company, and the 0 attached to its BuildZoom entry is not a customer verdict — BuildZoom states it assigns that score because it could not verify an active licence. The licensing is the thing to settle before anything else. BuildZoom lists two separate Massachusetts home improvement contractor numbers for the company, 135436 and 152373, and marks both inactive, citing Mass.gov Consumer Affairs and Business Regulation records showing each was at one point cancelled; the first is shown with a 2008 expiry. Kitchen, bath and whole-home remodeling is exactly the work Massachusetts HIC registration covers, so ask for a current registration number and check it yourself on the state register before signing anything or paying a deposit. Anyone considering this company for a kitchen or bath should treat the permit record as evidence of the work and the licence question as unresolved — get the current registration, proof of insurance, and addresses of recent jobs you can look at.