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Typical Greater Boston range for this kind of work, from regional averages — not a quote from Ken Duval Oil. Use it to sanity-check bids, then get the real number in writing.
Estimated range
$5,000 – $11,400
Typical HVAC project around $8,200
Ken Duval Oil is a heating oil, diesel and Bioheat delivery company based at 232 Bedford Street in Abington, Massachusetts, that also installs, maintains and repairs home heating and air conditioning systems. The company says it started in 1999 as a fuel delivery business and has grown into a full-service fuel and HVAC company serving the South Shore — its stated area covers Abington, Brockton, Bridgewater, Braintree, Quincy, Randolph, Milton, Canton and several other towns — and offers free estimates. The company holds a 4.5-star Google rating from 64 reviews and an A+ Better Business Bureau grade, though it is not a BBB-accredited business. Reviewers over several years consistently describe prompt, same-day or next-day emergency delivery — including help arriving during a nor'easter and after overnight oil shortages — along with courteous, responsive technicians, automatic delivery monitoring and a monthly-payment budget plan. Specific jobs mentioned in reviews include furnace replacement, oil tank replacement, annual burner clean-outs and tune-ups, and diesel fuel delivery for commercial equipment such as a construction-site generator in the Brockton area. Several customers describe long relationships with the company, including one who said in a 2023 review they had used it for 22 years and another who cited 35 years in a 2024 review. A July 2026 review describes a billing disagreement over a $20 cleanout coupon after the customer asked about replacing an oil tank and indirect storage. In a 2024 review, a customer described a boiler that lost heat again shortly after an initial repair and needed a second technician visit to resolve it. A 2025 review also states the company operates under the additional names Bridgewater Fuel and Bonani. Customers who want automatic delivery monitoring, flexible monthly billing, and a single company for both fuel delivery and HVAC service are the clearest fit for Ken Duval Oil.
They’ve always responded every time when I called excellent service and delivery
Delivered on time in a timely fashion very much appreciated
After decades of reliable service for my family's home heating oil, I feel compelled to one star Ken Duval Oil. After our last cleanout at the end of May, I mentioned to the tech that I need to replace my oil tank and indirect storage. I also mentioned a $20 coupon for the cleanout I received via email about a week prior. He was friendly, but told me he didn't think there were any advice discounts. That he would note it for the office. After he left I noticed that neither the services I asked about nor the discount was noted on the copy of my invoice. I called the office soon after to make sure it wasn't forgot. The woman on the phone was rude and dismissive. Ignoring what I said about nothing being noted on the paper, "she kept repeating that she couldn't do anything until he gets back." A day goes by, I'm charged the full amount to my card on file and an email asking "how did we do" arrives in my inbox. I'm annoyed, but decide I'll save it for when they contact me about the services I asked for. Another week goes by, I now have a second email and a text asking about their performance. I respond directly as requested when the experience is negative, explaining this entire situation. No response. We're now about 5-6 weeks from the cleanout and Ken Duval Oil has flushed 28 years of customer loyalty down the toilet. They're not even the best price in the area for heating oil.
great as usual
Always good.
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2 changes recorded — last scanned Sep 18, 2026.
Gas leak catch4.8
Plumber on-site within an hour4.5
Repeat commercial client3.1