South Shore Mechanical

Bruno identified the problem with one customer's central air and corrected it with a $25 part, then passed along maintenance suggestions — in that August 2024 review the homeowner wrote they were happy not to be replacing the AC after all. South Shore Mechanical works out of Bedford Street in Abington and says it has been heating and cooling homes in Norfolk and Plymouth counties since 2005, installing Mitsubishi Electric equipment as a Diamond Elite Contractor. Two people get named again and again in its Google reviews, which average 4.9 across 42 ratings. Will takes the front of the job — the walkthrough, the quote, the system design. A December 2024 customer debating equipment was given multiple quotes and a thorough run through the pros and cons of each; an October 2024 homeowner said Will designed a whole-house heat pump system and his crew handled a somewhat challenging installation. Bruno is who turns up when something has stopped. In January 2025 a customer with no heat wrote that he arrived at the scheduled time on a very cold day, solved the problem quickly and explained what he had done; in April 2026, another described his twice-yearly maintenance visit and a full breakdown of the work, with time left over to pet the dog. In May 2026 he took his time diagnosing an air-conditioning fault, offered a couple of solutions and stayed on site until the job was done. The Christmas Day call is the one that sticks. A homeowner whose boiler burst on the holiday wrote in January 2025 that Will talked them through shutting the water off when nobody could get there that day, and that Bruno and Gustavo came very early the next morning. Price comes up nearly as often as the work: a November 2025 customer who had a full HVAC system and a hot water tank replaced called the pricing competitive both times, and a February 2024 ductless mini-split install finished faster than expected at a reasonable price against a few other quotes. Access drives the schedule on installs. A November 2023 customer with 28 inches of clearance in the attic wrote that a Mitsubishi heat pump job that usually takes a day to a day and a half took four and a half. If your equipment sits somewhere awkward, or you are making a bigger change — one November 2024 customer switched from oil to electric heat — pin down the day count before the crew shows up. For a South Shore homeowner replacing a system rather than nursing one along, this is a shop customers stay with: a November 2024 reviewer's boiler, installed in 2020, was still running well, and a November 2025 customer signed on to service contracts after an earlier install. Ask what those contract visits include, and how many days they are budgeting for your access, before you sign.