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Typical your area range for this kind of work, from regional averages — not a quote from Kwik Plumbing & Heating RI. Use it to sanity-check bids, then get the real number in writing.
Estimated range
$5,000 – $11,400
Typical HVAC project around $8,200
Kwik Plumbing & Heating RI is a plumbing and heating company. Its website calls it a family business in the plumbing and heating industry for over three generations and lists 73 years in business, with a stated service area that includes Providence, Cranston, Johnston, Warwick and Pawtucket. A recent Google customer had a Navien tankless system serviced: Tom, the technician, pointed out that an exhaust pipe in the basement had come loose, shut everything down, replaced some parts and had the system running again. A recent customer who has used the company several times for large and small jobs says Tom Melo explains the work and services their Navien system. A recent customer said an ongoing issue was repaired the very next day after a late-night weekend call. A 2026 customer said they had major issues with the system in a new home, and Tommy came the same day, rebuilt the unit and worked with the manufacturer to keep the work under warranty. That 2026 customer said they had used the company for preventative maintenance and descaling since. The business holds 4.4 stars from 50 Google ratings and an A+ grade on its BBB page. A recent 1-star customer said the plumber walked away from the job because he underbid it, after they had signed the estimate and paid a deposit; that customer said it cost them a week of delays and that a refund was processed.
Plumber walked away from the job because he underbid it. No explanation, no apology, not even a goodbye. He just told his guys to go back to the office and they all left without saying a word. Extremely unprofessional and a breach of contract considering I signed their estimate and they took a deposit. FYI- Nothing changed from the time he bid on the job and his estimate was inline with the 2 other quotes that I received. It put me in a bad spot and cost me a week of delays. I will say that the women were nice over the phone. They are the ones that explained what happened and processed the refund.
An on going issue was immediately repaired, accurately, as well as the very next day after a late night weekend call! Tommy was super knowledgeable, very friendly and extremely neat.
I have used Kwik Plumbing several times for large and small jobs. The service is always prompt and I am always able to get an appointment for service very quickly. Tom Melo is exceptional and explains the work thoroughly. He also has expertise needed to service my Navien system and makes suggestions about maintenance needed in order to avoid last minute problems. I have total peace of mind knowing that Kwik Plumbing is there for me!
I had my Navien tankless system serviced recently. Tom was my technician and he quickly pointed out my exhaust pipe inside the basement came loose. He shut everything down, replaced some parts and had us up and running in no time. He was incredibly knowledgeable and took the time to show me everything that my system needed and the result of his repairs. My wife and I are extremely satisfied with Tom and Kwik Plumbing and Heating. They’re going to get all our business going forward! Ken
I highly recommend Kwik Plumbing, especially for Navien Water Heaters. Upon moving into our new home and being unfamiliar with this system we had some major issues with the system due to the prior owner’s lack of preventative maintenance. Tommy came the same day and totally rebuilt the unit. He also worked with the manufacturer and ensured this was all under warranty. I have been a repeat customer for preventative maintenance and descaling ever since. Thank you, Tommy!
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Certified attributes are verified against the public registry. Others are the business's own statement.
1 change recorded — last scanned Oct 4, 2026.
26 years in business3.1