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In August 2026 a homeowner's Hayward filter motor died on their inground pool, and every replacement they could find was special order or unavailable. They called L-R; the crew came the next day and had the whole thing replaced within five hours. That is the kind of call this Bow shop is built for — equipment that quits mid-season on a customer who needs it working now. The loyalty runs long. A customer writing in August 2023 named Eric and Tiffany and said they had been using them for twenty-three years. Another in August 2024 was past ten. A September 2022 customer called them patient, educational, reliable, affordable and honest, and said they would not use anyone else. They teach as much as they service. A customer new to pool ownership in August 2024 said the instructions were clear and the help generous. In June 2023 another was told plainly there was no room in the schedule to work on their pool, and was then guided step by step through setting it up themselves. That capacity is the other side of the story. A June 2022 customer wanted L-R as their regular pool company, cleaning every few weeks, and staffing meant it was not going to happen; they also wrote that Tiffany had given them an attitude more than once, and left a single star. If you want a recurring cleaning contract rather than seasonal service and repairs, ask directly whether the crew exists for it. The company says it has been at this since 2006. It handles inground pool openings, closings and maintenance plus equipment repair, and runs a retail store for chemicals and for hot tub and above-ground pool sales. Its Better Business Bureau file carries an A+ grade, though the business is not accredited there. New Hampshire has no state registration for pool service, so there is nothing on a registry to check for this trade. For an opening, a closing, or a pump or filter that has quit in August, this is a strong call. Ask what the seasonal service covers, and confirm availability before you count on a weekly or fortnightly slot.
Worked on my family's pool for years, good people
Had an old Hayward filter, for our inground pool, motor went, looked for replacements, lol, all were special order or N/A. Called LR, they came the next day and replaced everything!!!! within 5 hours!!! Professional, knowledgeable, friendly, and efficient!!!
L&R Pool does a fantastic job. They are knowledgeable, friendly, and very easy to communicate with. If you need reliable pool service, this is the place to go
Been using them for >10 years. Always professional and prompt service
New to pool ownership and L-R Pool has been great to work with. They provided clear instructions and are extremely helpful!
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1 change recorded — last scanned Sep 2, 2026.