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A homeowner who called Daigle about a new liner in June 2026 got a refund instead: Don came out, they decided the pool was fine as it was, and the deposit came back — "Very honest business!" the review says. That is the kind of story that keeps turning up around this Londonderry company, which the website says Don Daigle started in 1998 as a pool maintenance and repair outfit before it grew into Daigle Pools. Today it installs in-ground and above-ground pools, swaps liners, opens and closes pools for the season, chases leaks, and sells supplies out of its Mohawk Drive store. Its Google page averages 4.4 stars across 97 ratings, with 26 written reviews running from 2022 to 2026. The installation reviews are the strongest part. In an August 2026 review, a customer who was the first dig of the season hit groundwater about five feet down and had to wait months for the water table to drop — frustrating at the time, they wrote, and worth the wait. A July 2026 reviewer said every date given for their in-ground pool was spot on. A June 2025 review describes a 20x40 liner replacement pushed through rain and groundwater, and in an August 2023 review a homeowner whose in-ground pool had been leaking for three years said Daigle found the leaks. The complaints cluster on what happens after the sale. A 1-star April 2024 reviewer said a $400 opening left the pool not swimmable and that no tech came back. A June 2022 reviewer with a three-year-old install reported leaks in the return lines and said the pipe used was the wrong choice for a pool. A May 2022 reviewer put a heater quote at nearly $2,000 above what they found elsewhere. A February 2022 reviewer was happy with the install itself but said the promised walkthrough of the filter did not happen until mid-season, and an October 2024 review that still gave four stars said the technicians were fine while the office "seemed bothered by us this year". Separately, Violation Tracker lists a 2016 wage-and-hour violation against the company at $21,566. For a new pool, a liner swap or a leak you cannot find, this is a long-running southern New Hampshire shop with an A+ Better Business Bureau profile, accredited since 2008. Price any heater or pump against a second quote before you order, and get in writing exactly what a seasonal opening covers, when the equipment walkthrough happens, and who comes back if the water is not swimmable.
“The stunning pool itself was expertly installed by Daigle Pools, transforming the backyard into a true oasis.”
“Daigle Pool Servicing Co., Inc. | wage and hour violation | 2016 | $ 21,566”
We started our pool project with Daigle Pools in March and were their first dig of the season. About 5 feet down we hit groundwater, so we had to pause and wait a few months for the water table to drop. It was frustrating at the time, but it was absolutely worth the wait. Don and his crew are extremely knowledgeable and have been doing this for over 20 years. I put my complete trust in them and they never disappointed. They got our pool installed mid August so we get to enjoy it before summer ends. Don recommended a salt-water system and I’m so glad I went with it—the water feels so much better on your skin and hair compared to a traditional chlorine pool. I highly recommend hiring Daigle Pools for your next pool project. Professional, experienced, and they deliver a great result.
Don and crew have been outstanding, from the beginning he came right on time and provided me with so much information about a pool install. Every date he gave us for the project was spot on and we are very happy with our new in-ground pool.
I thought I needed a new liner. Don came out and checked things over with me. We concluded that things are fine as is and my deposit was refunded. Very honest business!
Don and his crew did exemplary work installing my above ground pool. We signed the contract earlier in March with a projected installation date sometime in May, and here we are in early April and the pool is complete. Not that we can use it yet, too cold but very impressive that they came and did the install over a month ahead of schedule. The entire process was easy and very informative from start to finish. I look forward to doing future business with Daigle Pools for all our pool needs.
Don and his team did a remarkable job on my inground pool install from start to finish. They were very easy to work with throughout the construction and always kept me informed. I would definitely recommend them and I look foreword to using them for years to come. The compliments I get from friends and family are always great to hear. They also installed the hardscape patio which also is amazing. Thanks Again! Justin (East Kingston)
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5 changes recorded — last scanned Sep 14, 2026.