Level Line Inc

Level Line, Inc. has been working out of 22 Pauline St in Winthrop since 1984 — four decades on the same small block of the peninsula, with three people on the payroll and Russ Sanford, the owner, as the person you'd actually deal with. What they do is the bread-and-butter remodeling work: additions, kitchens, baths, and replacement windows. The catch is that almost nobody has written about them. Its BBB file has been open since 1991 and BBB doesn't rate it at all — not for anything bad, but because there isn't enough there to rate. Google shows a single 4-star rating with no comment behind it. There are no complaints on file and no government actions, but there are also no customer accounts of the work itself, which is a real limit on what anyone can tell you about how a Level Line job goes. One thing to settle before you sign anything: the Massachusetts home improvement contractor registration on file for LEVEL LINE, INC. (#102090) shows as expired in the state registry. In Massachusetts, HIC registration is what puts a homeowner inside the state's Guaranty Fund on a residential remodel, so ask directly whether it's been renewed and get the current number. BBB separately lists License #044948 under Russ Sanford personally — that's BBB's own listing, not something we confirmed, and a business registration and an individual's licence are ordinarily two different records. If you're a Winthrop homeowner who wants a small, long-established shop for an addition or a kitchen rather than a big outfit, Level Line is worth a call — just go in expecting to do your own diligence. Ask for references from recent jobs, since there's no public account of their work to lean on, and confirm the HIC registration status in writing before any deposit changes hands.