Lofty Builders

Lofty Builders works out of 21 N Montello Street in Brockton and is hired for design-build renovation work — kitchens, baths, basements and decks on the residential side, plus commercial build-outs and multifamily unit turns. The company says it keeps design, material supply, stone fabrication and carpentry in-house rather than juggling subcontractors, and names Andre Mai as its founder and Sean Enright as president. By its own account the general contracting arm launched in 2021 and now operates under a unified Lofty Built brand alongside sister companies that supply materials and fabricate stone. The homeowner record is short but consistent. Google shows a 5-star average across four ratings, and the three written reviews, all from 2024, describe finished work rather than sales impressions. One homeowner wrote that their kitchen had just been redone, that they could not be happier, and that changing their mind mid-project was handled with ease. An interior designer who has worked with many tradespeople described every member of the team as detailed, communicative and understanding from the first design conversations through execution, and said that when something did not go as planned they made sure the end vision was met. Two things are worth raising before you sign. The Better Business Bureau grades the business A but does not accredit it, and lists one complaint on file that was not resolved; that BBB file sits under the sister entity Lofty Homes, alternate name General Pacific, LLC, at the same Brockton address, is categorised under Building Materials, and dates the business to June 2018 — so ask which legal entity your contract is actually with. The company also publishes its own licence and registration numbers, HIC #195530, CSL #117468, LR #4723 and HP #241914; those are the company's statements rather than registry-verified facts, so ask to see the licences and check them with the state before work starts. This is a reasonable call for a homeowner around Brockton and Boston who wants one team carrying a kitchen or bath from design through countertops and installation. Confirm the contracting entity, verify the licence numbers, and ask how the earlier complaint was resolved.