Long Moving & Storage LLC

Ninety-degree heat, the last job of the day, and a 600-pound ice chest to place — a July 2026 reviewer said the team leader, Ryan, led his crew through it calmly instead of meeting them with "the excuse train." That is the register most of this company's praise sits in: heavy, awkward, short-notice work handled without drama. Long Moving & Storage works out of Westport and, by its own account, is family owned and operated, with Perry Long and Carmel Long named as the owners. The company says its roots in the moving trade go back to 1868, though its BBB file dates the LLC itself to August 2016 and HomeAdvisor lists ten years of experience. That BBB page is accredited and carries an A+ grade, accredited since November 2018. Its written record runs 2021 to 2026 across five sources and skews strongly positive: 4.4 stars from 87 Google ratings, 4.6 from 62 on HomeAdvisor, where 84% are five-star. Individual movers get named constantly — Zachary and Liam in a January 2026 review, Dante and Nate in a 2022 one, Tanner and Justin in a 2024 HomeAdvisor account — and so does Brandon, the coordinator customers keep crediting for fast, detailed quotes. A June 2026 customer moved from Rhode Island to Maine without any problems; a January 2026 real-estate agent said a snowstorm reschedule cost her clients no delay. What to ask about is money and damage. A May 2024 Google reviewer said the job ran $500 over estimate, that items they had specifically set aside were broken and then hidden, and that the company refused to pay for them. A 2023 HomeAdvisor reviewer described a $675–$800 estimate ending at $1,261 with a $125 fuel surcharge they said was never in the contract. A December 2021 reviewer reported damage to belongings and to the home. Plenty of other customers describe moves finishing ahead of schedule and under budget — which is exactly why it is worth getting the estimate, the surcharge policy and the damage-claim process in writing before the truck arrives. One more thing to check yourself: HomeAdvisor lists a Massachusetts trade licence number 2817 for the company and a Massachusetts Movers Association membership. Those are that directory's entries, not something confirmed against a state registry. Good call for local and regional household moves, heavy or awkward single items, and jobs that have to happen this week — with the numbers pinned down first.