Lunkers Outfitters

Carlos and Kyle show up by name in Lunkers Outfitters' most recent reviews — not because they're famous, but because homeowners keep singling them out for gas fireplace and stove service in Ashland. The company started in 1995 as a small bait-and-tackle shop and has grown, by its own account, into a full hearth and fireplace retailer selling and installing wood, gas, and pellet stoves alongside chimney sweeping, liner, and masonry work; Eric Andlauer and Nuno Figueiral have been identified as its owners in local news coverage going back to 2011. A September review calls a recent gas-fireplace tune-up on a pair of 20-year-old units "a really amazing experience," with the fireplaces running better than when they were installed; a May review echoes the same theme — thorough, accommodating, and knew what they were doing. In a 2024 review, a Littleton customer walked through a full MF Nova 2 wood stove swap: Eric responded promptly to questions, followed up in writing after the deposit, and the crew laid down floor protection and cleaned up after the install. Its BBB page is an A+, and Google shows a 4.6-star average from nine ratings. A 2024 review tells a rougher story: a fireplace-insert job that left broken bricks in the firebox around a new chimney liner, with little heat making it into the room. The reviewer says Lunkers had promised to pull a permit but never showed proof of it, and when they called about the heat loss, they were told that was the normal install — a claim they say the insert's manufacturer disputed. If a job involves opening up a firebox for a liner or insert, it's worth asking exactly how the surrounding masonry gets finished and confirming a permit is pulled before work starts. For routine stove and fireplace service, the recent record is consistent; for anything involving masonry work around a liner or insert, get the details in writing before the crew starts.