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Lunook Appliance is a Waltham, Massachusetts outfit run by Samir Naghizade, five years into the business and, by its own account on Thumbtack, hired 202 times for appliance repair, installation and general handyman work. The reviews on file are almost all about appliances specifically — a garbage disposal swapped the Monday morning after a Sunday-afternoon call, a new refrigerator's water line hooked up on time and working before the tech left, an oven repaired alongside free advice on a separate washer problem. The recurring theme is a fast, hands-on response rather than a long wait for an appointment. One job took longer than expected: a dishwasher repair needed a couple of control boards replaced, pushing the timeline back, though the customer said Samir kept them informed throughout and still recommended him afterward. A more involved install — a 7-foot panel-ready refrigerator with a manufacturing defect in its door — also took extra time and troubleshooting before it closed up properly, but got there. Thumbtack shows a 4.8-star average across 74 ratings and 34 projects posted, and Naghizade has passed Thumbtack's background check. The profile also lists electrical and plumbing among its services, though nothing in the reviews here speaks to that side of the business yet — worth asking about directly if that's the job at hand.
Samir did a great job with my oven repair and gave me very solid advice on a broken washer. He was committed to using the highest quality replacement parts and did a quick and effective job. He also made a point of helping me understand what was wrong and what I could expect from an oven as old as mine!
Samir was extremely responsive when I reached out on a Sunday afternoon to inquire about replacing my broken disposal. He gave me a quote over the phone and was available Monday morning at 9am. He easily swapped out the old and replaced the new disposal. I would definitely use Samir and Lunook Appliances again for any repairs.
Sameer has been very professional and responsive throughout the repair process. Dishwasher too a bit longer to repair as a couple of control boards had to be replaced which resulted in delayed timeline. However, Sameer kept us informed throughout the period. Highly recommend!
I needed someone to hook up the water line for my new refrigerator. He arrived on time, was professional, and completed the installation exactly as expected. The work was done efficiently, and everything was working properly before he left.
Samir did such a great job installing our 7’ tall panel ready fridge. The process took a while due to complexities associated with installing this type of fridges, but they were very diligent and took time and effort to ensure everything was installed the right way! The fridge had some mfg defect on its door which impacted the way the door was closing. Samir and his partner took their time to try different ways to fix it, which took them quite some time, but they made it work eventually! The door is working perfectly and I didn’t have to deal with the warranty, etc. So I really appreciate their diligence and care! I highly recommend them to anyone who needs a high quality installation service at an affordable price!
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1 change recorded — last scanned Sep 8, 2026.
Rapid response5.0
Bathroom renovations4.8