M&R Masonry

M&R Masonry, run by Rudy (Rudiberto) Lopez out of Saugus, is a family-run outfit whose work spans nearly every stone-and-concrete job a house needs — chimneys, walkways, patios, stairs, retaining walls, and foundation repair. Chimney work comes up again and again: repointing, full rebuilds, and repair jobs the crew is quick to spot even on properties they aren't working on — one reviewer described Rudy noticing their chimney was in bad shape while working next door and flagging it before it got worse. Reviewers describe steady, detail-oriented work on bigger projects too: a roughly 400-square-foot sidewalk replacement, a basement laundry room floor rebuilt from a decaying slab into finished tile, and a set of stone stairs cut and built over a two-day stretch. Its Massachusetts home improvement contractor registration is active, it holds a Thumbtack Top Pro badge for 2021 and 2022 with a background-checked owner, and its BBB page carries an A+ rating, though the business isn't BBB-accredited. Not every account is smooth. Two 2022 reviews stand apart from the rest: one describes roughly three months of delayed start dates before the contractor said he couldn't find workers or someone to pull the permit, and another calls the response time very late and the customer service unprofessional. Both predate several years of steady positive reviews since, including four in the past six months, none negative. One thing to square away before hiring: the company's own site says it has served the Saugus area since 2001, self-reporting 25 years in business, while its BBB profile lists just 6 years in business — worth asking Rudy directly which reflects the current entity. Call them for chimney work or a bigger stone or concrete project like a patio, walkway, or retaining wall; get a firm start date in writing given the one delayed-project complaint.