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Two hours after a call about a new apartment unexpectedly full of cat hair, Josephine and the Magic Mop team arrived and deep cleaned every inch, cleaning some dirty areas twice, a July 2023 Google reviewer wrote. Magic Mop Cleaning Solutions is a Connecticut cleaning company whose customers name Anthony and Josephine; it holds 4.6 stars from 19 Google ratings and 4.4 from 43 on Angi, and says it has been in business 22 years. Its BBB grade is A+. The written history runs back to 2009 on Angi. A 2017 reviewer said an apartment their daughter had lived in for 3 years came out cleaner than at move-in, ahead of a security deposit. In a 2010 review, the crew cleaned for 6.5 hours and made the house look new, and a 2014 customer said they went beyond the call of duty when the refrigerator drawers turned out to be broken. Price comes up in the complaints. A 2016 Angi reviewer balked at a one time cleaning cost of 2500, and a 2012 reviewer said the price was not well defined and had to be negotiated. A 2013 reviewer found it pricey at first but fair once they saw how long the job took. In a December 2024 Google review, a carpet deep-clean customer said scheduling the walkthrough with Anthony was a pain and would not use the service again.
Unfortunately, I won’t be using services again. I had a deep clean service on my carpets in my new apartment. Leading up to the appointment, scheduling a walkthrough with Anthony was a bit of pain, as he tried to reschedule appointment 1 hour before but luckily he was able to keep to his word and follow through. After he analyzed carpets, he stated that he would be able to remove about 85% to 90% of the stains on the carpet as he has experience doing majority of his work in construction clean up. Although, I was undecided, I gave him a chance. He arrived to the appointment and began later than expected time. After he performed the service, the carpet seemed to be clean (especially the very noticeable spots in the unit). After a few days pass, I would say that the carpet were 75% to 80% clean. After service I asked for an invoice for my records besides the Venmo payment reciept (which as of this day, I have not received the invoice). I eventually bought my own carpet cleaner (Bissell) and can say that I used a concentrated solution ($21 in Walmart) and now my carpets are up to my standards. I’m not sure what Anthony used but it was not potent. Service was completed on 12/14/24. I gave consideration to having home cleaning service before he did carpet but I’ll probably do it myself (lesson learned). Especially for the price I paid him. Please email me if anyone would like to see photos before his service, after his service, and after I re-did carpet.
Called for a house cleaning. Excellent attention to detail. Fair price. Highly recommend!
Highly recommend this amazing cleaning team!! I moved into a new apartment that was unexpectedly full of cat hair and desperately needed a last-minute deep cleaning. Two hours later, Josephine and her team arrived to deep cleaned every inch of our home. They did an INCREDIBLE job and even cleaned some dirty areas twice, where needed. I will definitely have them come back for regular cleanings after seeing how hardworking, professional, and ready to help Magic Mop's team is. They are lifesavers!
Absolutely amazing! Extremely hardworking and make sure every corner of your home is spotless. They also bring all their supplies. Needed a last minute cleaning, and they were lifesavers. Cannot recommend them enough.
Antony and Josephine are the best cleaning experience I have ever encountered. My daughter lived in this apartment for 3 years and though it had no damage, it was badly in need of a thorough cleaning in order to receive our security deposit. Antony gave me a fair price and when we returned to pay them, the job far exceeded my expectations and the apartment was spotless and far cleaner than it was upon move-in. We own 3 apartments in Charleston and I am quite familiar with cleaning services. When you want professionalism and perfection, choose Magic Mop.
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