MaidPro

Karla is fantastic and I feel perfectly comfortable with her in my home.

Outstanding service! From beginning to end, they seem to really understand who their customers are and what we need. I reached out to a number of cleaning services in the area, and MaidPro was the only one that also sent an email saying "Hey we called and missed you, and we know you're busy (that's probably why you're looking for a cleaning service), so click this link to get started instead." After that scheduling our Deep Clean was painless. On the day of cleaning our Pro was phenomenal! She really got every crevice and crack that had been neglected. My wife was *blown away* by the quality of the clean. Our home feels spotless, comfortable, and we can finally lose the stress of catching up with the cleaning. 10/10 will book again!

I highly recommend MaidPro to others. They have reasonable rates and they're very easy to work with. The cleaning pro showed up on time and did a very nice job in cleaning mom's house.

I have been working with maid pro for a little over a year and I have had a variety of different PROs throughout this time, but by far Jordan Gallagher has to be my favorite. She is always bright and cheerful when she arrives and very friendly to me throughout but she is also very thorough and detail oriented when cleaning my home. Today had to be her 4th or 5th visit to my home and she did not disappoint, she was just as wonderful as her previous visits. Would strongly recommend her if your inquiring about maid pros services.

I cannot fathom how or why my experience with Maidpro in Western Massachusetts went so terribly wrong. It turned out to be an utterly horrendous ordeal. I had sought their services to perform a thorough cleaning of my late aunt's house, which had already been fully emptied and desperately needed a deep clean. Before the scheduled cleaning, I arranged to meet with one of their team members at 9 am to walk through the house together. The person I met seemed confident and assured me that they could handle the job. We promptly booked an appointment for the next day, looking forward to seeing the house rejuvenated. However, my optimism quickly turned to disbelief and disappointment when I arrived at the house the day after the cleaning. I was met with a shocking scene - all the lights were carelessly left on, and to my astonishment, the back door was wide open. It was evident that basic tasks were entirely neglected; none of the toilets had been properly cleaned, and the shelves remained covered in dust and grime. Deeply dissatisfied with the subpar results, I immediately contacted the owner of Maidpro to express my concerns. Unfortunately, my attempt to seek understanding and resolution hit a wall. The owner's response was shockingly rude and dismissive, seemingly unwilling to take any responsibility for the lackluster service provided. It was as if I was dealing with an amateur off the streets rather than a professional cleaning business. Now, I find myself burdened with the task of traveling all the way from NY to MA to undertake the basic cleaning myself. The house needs to be meticulously prepared for an upcoming open house and eventually put on the market. Not only did I pay a significant sum of $700 for the service, but I now have to spend additional time and effort to rectify their negligence. Attached are some photos of the house post-cleaning. As you can see, the quality of their work does not reflect the hefty price tag I paid. It's disheartening to be left with such a shoddy outcome after placing trust in a supposedly reputable cleaning company. In conclusion, my experience with Maidpro has been nothing short of a disaster. Their unprofessional behavior and lack of accountability have left me deeply frustrated and inconvenienced. I hope that sharing my story will serve as a cautionary tale for others seeking cleaning services in the area.