MAK Hardwood Floors

Both of the detailed complaints on MAK Hardwood Floors' file are about the same thing — dust — which matters more than usual for a shop whose whole trade is sanding and refinishing inside occupied homes. The business works out of 47 Franklin Ave in Revere. Angi's listing puts 26 years behind the name and covers floor sanding, wood refinishing, flooring installation, vinyl and laminate work, and carpet removal. Anthony Le is the owner, and homeowners deal with him directly — nearly every write-up names him rather than a crew. The praise keeps circling one idea: bringing old floors back rather than selling new ones. A June 2025 Google reviewer described badly beaten wood restored to a like-new luster, and noted there was no push toward replacement. In a 2022 HomeAdvisor review, a homeowner credited the crew with reshuffling its own schedule around the other contractors working the house. The 2021 reviews describe the same habits — showing up when promised, moving the heavy furniture, cleaning up at the end of each day. Then the other side. A February 2024 Angi reviewer called the sanding "a DISASTER," said dust got everywhere, that coverings went down half-heartedly, and that the complaint was argued rather than made right. Earlier, in October 2021, a reviewer reported dust through rooms that were never worked in — including a bathroom that had been closed off — along with a damaged kitchen cabinet, an invoice that never arrived, and promised repairs that stopped once the check was picked up. Angi and HomeAdvisor publish the same 4.4 average over the same 14 ratings, 86% of them five-star; these two are the outliers, and they are the specific ones. The written history is mostly 2021, with a single 2025 account since — enough to say what the work looked like then, thinner on what it looks like now. If you call them, the conversation to have before anything gets plugged in is containment: what gets sealed off, what gets covered, who does the cleanup, and what happens if dust reaches rooms outside the job. Settle the punch-list and invoicing terms in the same breath.