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Mark's Master Service is a one-name operation — every one of its 37 Google reviews from 2021 to 2026 mentions Mark Changelian by name, and the company's site says he's been refinishing floors out of Burlington since 1981. The work is hardwood: sanding, installing, patching, staining, and a cheaper 'facelifting' refinish for floors that don't need a full sand. The reviews are remarkably consistent for how many there are — five stars across the board, with ten of them landing in just the last six months and none negative. The recurring skill homeowners point to is color matching: reviewers describe him blending new flooring into 25-, 60-, and even 110-year-old wood, knocking red tones out of red oak, and patching floorboards so well the seams disappear. Several customers are repeat callers — a 2024 review describes Mark coming back, unprompted and free of charge, to fix a sealant issue months after the original job, and a 2024 review describes him doing the same for nicks left by other contractors during a larger renovation. The small personal touches turn up again and again too: shoveling a customer's walkway before starting, laying down his own rug to protect floors, vacuuming as he works to cut dust. Houzz's listing gives a Lexington, MA address and phone number, while the company's own site and Google listing put it in Burlington — worth a quick check when you first reach out. Otherwise there's nothing in the record to flag: no complaints, no gaps in communication, no missed schedules. This is a strong pick for anything from a full refinish to a tricky color match on old or mismatched wood — just confirm which Burlington-area address and number you're using given the Houzz discrepancy.
Typical Greater Boston range for this kind of work, from regional averages — not a quote from Mark's Master Service. Use it to sanity-check bids, then get the real number in writing.
Estimated range
$6,000 – $9,600
Typical flooring project around $7,800
Mark and his team are amazing. Very professional. Floors came out great.
Mark and his team did an unbelievable job with our floors. He added perfectly matched floors to the upstairs and refinished the downstairs that brought this well-loved house to look like brand new. Thank you again!
Mark refurbished the oak floors in our Burlington home. They were well worn with over 25 years of living. Mark promptly got to work and had them looking great again. And no dust left behind! He's an experienced professional and can advise and explain how best to bring flooring back to life. Thank you Mark!
I enjoyed working with Mark and his crew. We ran into a few glitches when choosing the exact look that I was trying to achieve-Gray tones can be tricky! Once I settled on a stain color it was smooth sailing. My floor came out absolutely beautiful!
Mark refinished and added so much life to our 110+ year floors that were previously scratched, dented, and missing in places. Mark came highly recommended from a neighbor who had similar floors redone with a similarly amazing result. Mark kept us in the loop with his timing and process, which helped us feel confident in his work and professionalism!
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1 change recorded — last scanned Jul 18, 2026.
In-house electrical crew5.0