Marly's Cleaning Services Inc

Marly cleans the houses herself. Her own About page has a photo of her working in bare feet because that client asks visitors not to wear shoes indoors — a small detail that tells you what kind of operation this is. Marly's Cleaning Services Inc is family-owned and based in Peabody, and says it has served the North Shore since 1999, incorporating in 2019. The work is checklist-based standard house cleaning plus housekeeping extras, laundry, special projects and post-construction cleanup, for homeowners, renters and landlords across the North Shore and Greater Boston. Cleaning is done with green products rather than bleach, and the company says it is bonded and insured. Its written record is short and it is old. On Google the company holds 4.6 stars across 14 ratings, but only three of those comments carry readable text, and the newest of the three is from 2023. Writing in 2021, a customer of about eighteen months called the work thorough, said Marly would take on extra chores, brought one helper, and kept prices reasonable. A 2022 comment called the price affordable. Against that, a 2023 reviewer wrote that repeated calls, voicemails and an online form all went unanswered. So the thing to test before booking is simply whether you can get through. Call, and if the phone does not answer, take that seriously — it is the one substantive complaint on file. If you do reach her, what customers described is an owner-operator doing the work herself at prices they found fair, which is exactly what many homeowners are looking for.