Mass Broker Services

Two numbers sit oddly next to each other here: an A+ from the Better Business Bureau, and a 2.3-star average on Google drawn from three ratings. Mass Broker Services operates out of 869 Western Avenue in Lynn. Its BBB profile describes a sole proprietorship with one employee that started in December 2012 — thirteen years in, still a one-person shop. The customer history is short. Two reviews across four sources, spread over 2023 and 2024, and they pull in opposite directions: one warm, one flatly unhappy. That is too little to call a pattern in either direction, which is why the read here stays cautious rather than favorable or damning. Its BBB page also carries one alert, with the reason unspecified. That is the single thing most worth raising on a first call. The company is separately listed as a member of the Lynn Chamber of Commerce. This fits someone local who is comfortable with a one-person operation and willing to do their own checking. Before signing anything, ask what the BBB alert refers to, ask for references from the past year you can actually phone, and confirm the broker's license status with the Massachusetts registry yourself. With a history this thin, references you can call are worth more than either the grade or the star average.