Mastercraft Roofing Siding Windows

MasterCraft Roofing Siding Windows is a Hingham-based, family-run exterior contractor that's operated since 1986 — the company says it's now run by John O'Brien III as a second-generation, non-franchise business that has weathered four economic recessions. It holds James Hardie Elite certification (the company describes itself as the longest-tenured Hardie installer in Massachusetts, New Hampshire, and Vermont) plus Andersen Windows certification, and the Better Business Bureau lists it as A+ rated and accredited since December 2024. The reviews back up that scale of operation with specific, often extensive project accounts: full-house resides with James Hardie and Hardy-board siding, Andersen window and awning installs, a roof-and-chimney repair completed in under three weeks after a leak, and a full exterior overhaul of a nearly 300-year-old home with custom-colored hardyboard. Reviewers consistently name owner John O'Brien and crew members — Josue, Marcos, Mario — for staying responsive, working within budget even when extra issues turned up mid-project, and finishing on the timeline they promised. One recent review from March 2026 describes an awning window that held up through the Blizzard of 2026 without a trace of cold air getting through. Not every account is glowing. In a 2022 review, a customer described calling for a window-replacement estimate and instead getting an employee who assessed the house from Google Maps imagery, misidentified which windows needed replacing, then canceled the appointment rather than come look in person. A separate 2022 review offers only "poor service and professionalism" with no further detail. With 4.8 stars from 66 Google ratings, a 4.4 from Houzz, and a review history running back to 2021, MasterCraft's public record is deep and largely consistent — a company set up for larger exterior projects, full re-sides, whole-house window replacements, and roof and gutter work, more than one-off repairs.