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Mayflower Commercial Cleaning is a Waltham-based janitorial company that, by its own site, works primarily with businesses across Massachusetts, New Hampshire and Rhode Island — offering routine janitorial work alongside biohazard, trauma-scene, and restoration cleanup. It's independently owned, not part of a franchise, and carries an A+ Better Business Bureau grade, though the BBB notes it isn't an accredited business. Its written record is thin — two Google reviews, both from 2022. One client described Marina and her team as reliable over more than five years of servicing their buildings, always reachable by phone or email. The other, also from 2022, described a much rougher experience trying to become a customer: daily, sometimes twice-daily, solicitation calls over two months to schedule an office-cleaning estimate, three scheduled appointments where no estimator showed, and calls that reportedly continued after repeated requests to stop. Because this is a business-facing janitorial operation rather than a residential house-cleaning service, homeowners considering Mayflower should confirm directly whether they take on home jobs at all, and, given the 2022 account above, get a firm appointment time in writing before waiting on an estimate.
Marina and team have been outstanding servicing our buildings for the last 5+ years. Always available via call and email. The service is great and they are always communicating!
Our company has been called everyday, sometimes twice a day, for the last two months to solicit an estimator to come out from Mayflower to give us a quote on office cleaning. We have made three appointments to have someone come out to give an estimate and no one showed up all three times. What is the purpose of harassing a potential customer to give you a shot if you don't intend on showing up? Have been asked to be removed from their solicitation multiple times and we are still receiving daily calls. This type of harassment should be criminal. To date we have sent multiple emails and left multiple messages with Mayflower regarding the termination of these calls. Our emails and messages go unanswered. Unacceptable business practices.
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1 change recorded — last scanned Aug 8, 2026.
Bathroom remodels3.5