Messina's Flooring & Carpet

Messina's Flooring & Carpet is the kind of place people go back to. Across 187 Google reviews it holds a 4.8, and the same names keep surfacing — Amanda, Dawn, and Judy on the sales floor, installers like Joey and Josh on the job — which tells you this Salem, NH showroom runs on relationships as much as product. It's a family-run flooring dealer that both sells and installs carpet, hardwood, tile, and vinyl for homes and the occasional commercial job. What buyers describe most is the full arc from showroom to finished floor. Recent customers came in to pick carpet or tile, got walked through the options without feeling rushed, then had crews handle the install — one praised a fresh carpet job where the seams came out nearly invisible and everything was cleaned up before the crew left. Another had porcelain tile put down across a kitchen and two baths and called the installers careful and professional. A few mention the small touches, like a follow-up call and a thank-you card once the work was done. It isn't unbroken. One recent visitor walked in, saw the 'walk-ins welcome' sign, and left after several minutes when no one acknowledged them — a service miss worth knowing if you plan to stop in cold. And because Messina's is a dealer carrying other manufacturers' flooring, it's smart to confirm the exact product line and its warranty on whatever you choose. For a homeowner who wants to see and touch flooring in a showroom, get real guidance choosing it, and have the same company measure and install, Messina's is a steady Salem-area call — carrying an A+ BBB accreditation on top of a deep review history that stretches back years. Book an appointment rather than dropping in, pin down the specific material, and you'll be dealing with a shop plenty of repeat customers keep returning to.