Sens Flooring Inc – Hardwood Refinishing & Installation

117 Google ratings, and not one of them is below five stars. That is the first thing to know about Sens Flooring, a family business run out of Billerica by an owner named Taras who shows up on nearly every review by name. The work splits between refinishing old floors and laying new ones. Recent customers describe sanding and recoating original oak, restoring yellowed pine, refinishing a parquet sun room, repairing water damage in a kitchen, closing a seam between two rooms, and swapping wall-to-wall carpet for engineered hardwood. One homeowner had a newly installed red oak wide-board floor with walnut plugs finished in three coats — the crew cut down the raised plugs before sanding, then started a day earlier than scheduled. The pattern in the reviews is unusually consistent for a trade where sloppiness is the standard complaint. Dust keeps coming up: one customer this spring was amazed at how little the process produced, another described plastic sheeting hung to prep the house before sanding began. So does speed of response — a homeowner on a tight move-in deadline got Taras out the next morning with a detailed quote, and a chemical test on the existing floors to identify the species before new wood was ordered. Several reviewers mention repairs folded into the job without drama: broken boards replaced, a stain diagnosed and fixed on a callout. The scope goes beyond sanding. The company also installs laminate, vinyl and carpet, and pours self-leveling concrete to fix a bad subfloor rather than tearing it out — worth knowing if your floor problem is really a subfloor problem. Twenty-four reviews landed in the last six months alone, none of them negative, on a record running back to 2022. One practical note on geography. The site names Billerica, North Andover and Amherst as served, which is a wide spread for a small crew — Amherst is a long way west of the Boston metro. Confirm they cover your town before you plan around them. This is the shortlist entry for a floor that is sound but tired: worn oak, scratched pine, a room that never matched the rest of the house. The estimate is free and comes with an in-home visit and measurements, so start there.