Typical Greater Boston range for this kind of work, from regional averages — not a quote from Miller Fence Co. Use it to sanity-check bids, then get the real number in writing.
Walk the line and pace it off — a pace is about 3 feet.
— reviewers praise specific installers by name, job after job
Repeat customers — homeowners on their second and third fences
Fast follow-up — picket defect fixed next day, gate latch same-day
Site cleanup — old fence hauled off, yards left tidy
Active registration — Massachusetts home improvement registration verified with the state
Long BBB standing — A+ grade, accredited since 1981
Material lead times — a 2026 reviewer waited on ordered material
A 2024 complaint — lone one-star cited repeated callbacks and excuses
The reviews for this Worcester fence company read like a roll call — Chris, Howie, Ed, Alfredo, Tim, Paul, Donnell. Homeowners name the two- or three-person crew that showed up at their house, and a striking number of them are repeat customers: one writing in June 2026 was on a third fence across two homes.
Miller Fence covers the full range — vinyl, wood, chain link, aluminum and ornamental metal, plus railings, gates, arbors and repair work. Its Better Business Bureau page describes the company as woman-owned and family-owned, and carries an A+ grade with accreditation dating to 1981; a 2009 Worcester Business Journal item reported Kimberly Miller's promotion to vice president. Its Massachusetts home improvement contractor registration is active, held by Kim Miller, Inc. Customers still deal with Kim directly — a June 2026 reviewer describes calling her about a patio railing and having an estimator out two days later.
The written history is deep: 234 reviews from 2021 through 2026 across six sites, Google sitting at 4.8 from 333 ratings, and 54 of those reviews landed in the last six months with none negative. What repeats isn't the fence, it's the conduct around it — crews arriving when they said, walking a homeowner through a change the terrain forced, leaving the yard cleaner than they found it. One June 2026 customer called the day after installation about a cosmetic flaw in a single picket and had the crew back that same day.
Repair is as much of the work as installation. Through 2026 homeowners describe rotted posts pulled and the remaining ones re-tamped, a fence flattened by a tornado-felled tree rebuilt, and a pool gate whose latch had failed swapped out the same day.
Two things to raise before signing. A July 2026 reviewer said the timing of the install was a problem while the material was still on order, and was satisfied once it arrived — so ask what the lead time is on the specific product you choose, not on the calendar. And a 2024 reviewer left a lone one-star account of repeated callbacks and excuses; it stands against a long run of praise, but it is the one complaint on file and worth putting to them directly.
For a residential fence, gate or repair around Worcester, this is a straightforward call. Pin down the material lead time and get the install date in writing.
Heard around town
News & the web
B&D Supply - Worcester CountyAug 16, 2023
“Great company to work with. Miller installed a black, chain link fencing with a gate ...”
Miller Fence Co - 317 Reviews - Retail in Worcester, MA - BirdeyeOct 30, 2019
“Today Paul and Howie of Miller Fence completed the installation of our beautiful vinyl fence, which will provide the privacy needed and add value to our home. They were punctual, quick, friendly, respectful and made sure all scraps and tools were put away at night, I could not be happier with the product or Paul and Howie who installed it.”
Great communication from the estimate throughout the job. The team of Ed, Alfredo, and Shawn did fantastic work. Super friendly and cleaned up the job site well. Highly recommend!
Justin did such an AMAZING job making my rails. They're always clean cuts without any gaps in the corners, no lift whatsoever. The hardware was also so clean I swear he used a string line. There's no way my fence could look cleaner. Truly exceptional
Everyone I spoke to at Miller Fence Co was phenomenal! I worked with Rick for a quote and he did a great job explaining everything to me and making sure that my new fence would be exactly how I wanted it to be. Chris and his crew came out for my installation and they were always on time, always cleaned up prior to heading out for the day and very professional and helpful. They did a great job on my fence and I could not recommend them more! Overall a great company!