Quality Fence Company

Quality Fence Company works out of 42 W Mountain St in Worcester and is the kind of fencing outfit homeowners find by asking a neighbour. The owner, Joe Goodman, is named in review after review as the person who takes the call, measures the yard and writes the estimate himself. The Better Business Bureau has had the company accredited since November 2009 and grades it A+. What customers describe most consistently is speed at the front of the job. A homeowner who left a message in August 2026 got a call back the same day and an on-the-spot quote the next; another in July 2025 had a quote the day after calling, installation the following week, and the work finished in one day. A 2023 customer submitted an inquiry on a Friday night and heard from Joe first thing Saturday morning. That pattern of same-day or next-day contact runs across five years of comments, not one good stretch. The installs themselves are described as fast and tidy. A July 2026 job removed a damaged fence and put up its replacement in two days during the hottest weather of the summer; a 2024 reviewer had 120 feet of six-foot vinyl fencing finished in a couple of days, ahead of the quoted start date; a 2025 commercial customer had custom-fabricated gates made and the whole run installed while other companies were still producing quotes. Crews are repeatedly said to clean up after themselves, and repeat work is common enough that reviewers mention third jobs, installs at two different houses, and four straight years as a commercial client's fencing contractor. Price is the other recurring theme: reviewers describe the lowest of three quotes, no upselling, and one 2025 customer says the company pointed out a cheaper approach than the one they had asked for. The work spans wood, vinyl and PVC, aluminium and steel, chain link, pool enclosures, gates, railings and fence repair, for residential and commercial customers alike. Two one-star accounts sit against that record. A 2022 reviewer says the company did not respond to several attempts to arrange repair and replacement work — the one complaint that cuts against the responsiveness everyone else praises. A 2024 one-star came from the neighbour of the paying customer, who says the crew installed to markers the hiring neighbours had laid out with a light reflector, yarn and a tape measure rather than a surveyed stake, and that the measurements were off. If you want a fence up quickly at a competitive price from an owner-run crew, this is a strong fit. Before booking, settle boundary lines with a survey or a written agreement with your abutter rather than string and markers, and confirm the Better Business Bureau's listed registration and construction-supervisor numbers directly with the state, since those come from the directory rather than a registry check.