Mini Split Services

Mini Split Services is a one-trade shop in Dudley, in the southern Worcester County corner of Massachusetts, run by owner Christopher Gaucher. It does one thing: ductless mini split heat pumps - installing them in homes and businesses, servicing and maintaining them, and deep cleaning the indoor coil, drain pan, blower wheel and outdoor condenser on any brand. Better Business Bureau records put the company's start in January 2023, though the owner's HVAC work under an earlier trading name goes back further. The feedback that exists is small in number, uniformly positive, and specific about the same things: showing up quickly, explaining the work, and leaving units running like new. Reviewers on Angi and HomeAdvisor give the company 5.0 from four ratings, all five stars, and in a September 2023 review a customer summed the visit up as prompt and thorough after a heat pump installation. Customers writing on the Better Business Bureau profile describe the deep cleaning service as professional and timely, credit the owner by name for being knowledgeable, and note an appointment made in the same week they called. The longest account is older. In a January 2020 review, a homeowner searching for someone to install ductwork in a new house wrote that no one was as prompt as the owner's earlier business, Gaucher HVAC/R, that Chris came out right away and walked through every step, and that the finished ducts, trunks and registers were done at a price they were pleased with. That review sits on the same profile as the current company, so read it as history about the same person rather than as recent work. Two things to settle before you book. The company's home improvement contractor registration, number 208444, appears on both its Better Business Bureau and BuildZoom listings - BuildZoom says it verified the registration active in March 2026 - but that is a directory's claim rather than a check against the state here, so confirm it yourself with the Office of Consumer Affairs and Business Regulations. And the Better Business Bureau shows an A+ rating while stating in the same breath that the business is NOT BBB accredited; those are two separate facts, not one endorsement. For a homeowner in the Dudley, Oxford and Webster area who wants a specialist for a ductless installation, a yearly cleaning or a mini split that is not cooling, this is a focused, licensed, owner-run option - just expect a small public track record and ask for recent local references.