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MTG Disposal hauls weekly trash and recycling and rents dumpsters. A recent Google customer said they got a call back in less than 24 hours from a representative, Zach Dacosta, and that the dumpster arrived and was thoughtfully positioned in their yard. One recent customer said the company delivered a 30-yard container after they spoke with customer service. A recent customer rented a dumpster for in-laws emptying their home and said Melanie was a pleasure to deal with. On curbside routes, a recent customer said Julio and Carlos on truck 182 always ensure to take every piece of trash and recycling, even when things kick back out of the truck. In North Providence, a recent customer said driver Williams Cordon made a special trip to empty two barrels that were still in a neighbor's garage. A recent customer said Mega often skips trash pickups for their entire street and has left trash sitting for over a week. A recent customer said three promised collections after a missed Tuesday pickup were all no-shows. A 2024 customer with a weekly 2-yard dumpster said they reached a fifth missed weekly pickup. A 2023 customer said the company did not honor its written contract amount and dumped trash in their yard when it picked up the dumpster. The company holds a 3.9-star average from 585 Google ratings. Its Better Business Bureau grade is D-, and the BBB lists 4 complaints.
Mega is horrible. They often just skip trash pick ups for our entire street. Sometimes customer service tries to help, but other times they cop an attitude as if we are at fault for being missed. They have left the trash sitting for over a week before - even after we call and explain that animals are getting in the (now overfull) trash cans. They don’t care. They’re actions are obnoxious and their services certainly are not worth the taxpayer money our town is paying them with. If you have any other option for your own neighborhood trash and recycling, do that instead.
The driver today draged the bin down the St to the front of another house should be more carefull with the bins
I am so impressed at Xavier and Luis and how friendly they are! My boy especially loves when they honk the horn! It makes his whole day!
After seeking a satisfactory solution to a long term project, I left a message with MEGA describing my needs. I received a call back in less than 24 hours from their representative, Zach Dacosta. It isn’t common these days to receive a response so quickly from any service! By the end of our conversation, we’d agreed upon the perfect option for what I’d been trying to accomplish. I then received an emailed contract which I completed and returned and yesterday my dumpster arrived and was thoughtfully positioned in my yard followed by a thank you message from Zach. Great service so far and I feel that any further questions I may have will be addressed as quickly and efficiently as I’ve experienced so far! Thank you again, Zach, for your help and for making this a stress free and friendly experience!
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