N Granese & Sons, Inc.

N. Granese & Sons has done heavy civil work out of Salem since 1947, and the company says it's now in its fourth generation of family ownership. The core of the business is unglamorous but essential — water and sewer pipeline construction and rehabilitation, the underground infrastructure work a municipality contracts for street-level water-line replacement, not the kind of job a homeowner typically calls a general contractor for. Its review numbers tell a fairly consistent story across platforms: 3.1 out of 5 on Google from 29 ratings, 2.7 from 39 reviews on Birdeye, 2.5 from 16 on Porch. The last six months haven't improved that picture — the only two reviews posted in that window are both negative. One, from June 2026, describes a piping job downtown that had to be redone into the following school year and calls the crew rude. Separately, several reviews — one as recent as January 2026 — complain not about the construction work itself but about how company trucks are driven on the road, citing tailgating, missed signals, and a driver who nearly forced another car off a highway. The Better Business Bureau lists the company at an A+ grade, though it has never applied for BBB Accreditation — that grade measures how complaints get handled, not customer satisfaction, and it sits oddly next to the mid-2s-to-3s star ratings everywhere else. Given the recent redo complaint, it's worth asking directly about current project timelines before signing anything. This is a long-tenured, family-run outfit suited to municipal-scale water and sewer work rather than a typical home-improvement hire — the multi-generation history counts for something, but a real, recent complaint and a pattern of driving gripes are worth weighing against it before booking.