Local business · Framingham, MALocal business · 129 Concord St, Framingham, MA 01702, USA
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Fifteen people who hired New Cleaning Services have written about it on Google and Thumbtack, and every one of them gave five stars — a run clean enough that Thumbtack named the Framingham outfit a Top Pro in 2023, 2024 and 2025. Its Thumbtack profile puts the business at ten years old with two employees and 102 jobs booked through the platform, working out of Framingham on residential and commercial cleaning. The service list there runs from standard and deep cleans to move-out and vacation-rental turnovers, with oven, fridge, baseboard and interior-window work as add-ons, plus home organizing and garage, basement or attic clear-outs. The praise is unusually specific for a cleaning company. A homeowner writing in April 2026 with pets in the house said every surface was spotless and no dog hair was left anywhere; another in March 2026 wrote that "Aline and her team are wonderful," called them professional and punctual, and moved to a biweekly schedule. In an August 2025 review, a customer itemized what the crew actually did — doors, moldings and door handles wiped, trash out, dishes in the sink done, every room vacuumed and mopped — and said the place had never looked so pristine in six years of living there. A July 2025 reviewer who described themselves as particular about cleaning checked every room, bathroom and kitchen afterward and called it the best they had received. That history has depth as well as height. A January 2026 Google reviewer said they had been using the company for more than six years; a 2024 reviewer wrote that they had worked with them for years and were "never disappointed." Customers name the people, not just the company: Aline turns up over and over, and reviewers in 2024 credited Amanda by name, one of them calling it "Amandas business." Thumbtack also lists a completed background check on the account. Two things are worth settling on the call. The written history is genuinely small — fifteen reviews since 2024 across three sources, only two of them in the last six months — so it reflects a hands-on, small-crew operation rather than a large firm with hundreds of documented jobs. And what customers describe is recurring and one-off home cleaning; if you want the commercial, window-cleaning or organizing work the profile advertises, ask what that job actually looks like. They are a straightforward call for a MetroWest homeowner wanting a recurring or one-time deep clean, especially with pets in the house. Confirm the crew, the frequency and which extras are included before booking.
I couldn’t be happier with this house cleaning service. Their attention to detail was outstanding—every surface was spotless, and they didn’t miss a thing. I have pets, and usually there’s dog hair lingering somewhere, but not this time—my home looked and felt incredibly clean. The team was efficient, professional, and clearly hardworking. I highly recommend them to anyone looking for a thorough and reliable cleaning!
Aline and her team are wonderful! They did an excellent job. I was amazed. They’re very professional, punctual. We felt comfortable having them around our place. They will now be coming biweekly to clean our place and I have been recommending them to everyone I know.
We have been using New cleaning services for over 6 years! I genuinely cannot recommend them enough!!! Aline is amazing trustworthy and has amazing attention to detail leaving our home sparkling every time she leaves!
Very responsive, punctual, and communicative. My house was left spotless! and they were available last minute which was awesome!
Wow! I am super impressed with Aline and Byanka’s work. They are both friendly, professional, and take pride in their work and it shows! I don’t think in the past 6 years of my husband and I living here it has ever looked this pristine. They were also very sweet with my dog and didn’t mind him being out of his cage during their clean. No spot was left untouched. They cleaned the doors, the moldings, door handles, threw out the trash, did the dishes in the sink, and vacuumed, mopped and cleaned each room. I am beyond grateful for you both! Thank you so, so much!!! I will definitely be rebooking their services. I would recommend them in a heartbeat!
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Added 15 new comments, added 21 new photos, established rating 3.9