New England Foundation Crack Repair, LLC

The same handful of names keeps turning up in these reviews — Chase, Tony, Will, Ian, Cassandra — which tells you something about the size and steadiness of the crew that actually shows up. New England Foundation Crack Repair works one problem: water getting through a foundation. Wall and floor cracks, floor-to-wall seams, cold joints, bulkhead injections, sump pumps, repointing and pipe penetrations. Angi and HomeAdvisor each publish a 5.0 average across 90 ratings, and since Angi mirrors HomeAdvisor that is one body of ratings rather than two. Twenty-five written accounts stretch from 2022 into 2026, three of them in the last six months. What separates these from the usual five-star chorus is that customers describe the mechanics. A homeowner with a leaking bulkhead, writing in June 2026, said the tech drilled about a dozen holes in the cement, inserted tubes and pumped in sealing foam, finishing in two hours; it rained the next day and nothing came through. Another, in July 2023, had a 100-year-old fieldstone foundation quoted and repaired on the day it was promised. Cleanup comes up again and again. A November 2023 customer said the grass and stone outside looked undisturbed afterward and the basement was spotless; an April 2025 customer who had three cracks sealed said there was no mess anywhere when the crew finished. A February 2024 caller with a water problem said the office was straightforward and didn't try to oversell her. Beyond crack injection, the recurring job is structural posts: lally columns replaced in July 2025, three installed in a basement in February 2026 alongside a foundation gap filled for radon, more in July 2026. Sump pumps and Drylok basement pre-finishing show up too. The BBB grades the business A+ and lists three numbers for it — a Massachusetts construction supervisor licence CS-118940 running to October 2027, a Massachusetts home improvement registration 196513, and a Connecticut home improvement registration HIC.0661980. Those are the BBB's records rather than confirmations, so ask for them and check them against the state yourself. One thing to hold in perspective: the written history sits almost entirely in that single mirrored Angi and HomeAdvisor pool, and every rating in it is five stars. A record that uniform is worth testing with a direct question — ask what happens if an injected crack leaks again, and what the warranty actually covers. For water coming through a foundation crack or a bulkhead, though, this is a focused specialist with a current, specific history and a crew customers name individually.